NETWORK WORLD NEWSLETTER:  AUDREY RASMUSSEN ON NETWORK/SYSTEMS 
MANAGEMENT
09/08/04
Today's focus:  Testing a theory

Dear [EMAIL PROTECTED],

In this issue:

* The theory: pent-up demand for management tools
* Links related to Network/Systems Management
* Featured reader resource
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Today's focus:  Testing a theory

By Audrey Rasmussen

Here's my theory. During the economy's downturn, many companies 
were cutting corners, curtailing non-essential initiatives, and 
driving more efficiency from their IT infrastructures and 
organizations - all while overall investments in management 
tools lagged. As IT kept on economizing, or doing without, even 
though business requirements continued to move forward, my 
theory is that this has created a situation where there is 
pent-up demand within IT organizations.

As an example, during the past few years, there was an increase 
in the amount of time that companies used desktops and laptops 
before replacing them. IT organizations were not upgrading some 
of their technology as quickly as they had been doing 
previously. The same may have been true for upgrades of 
operating systems or software.

Did this create pent-up demand for management tools? When more 
funds are available, would they invest in these areas that were 
"put on hold"?

There have been surveys that have explored where IT intends to 
make investments in the near term. Security is one area, fueled 
by compliance issues, as well as the pesky worms and viruses 
that have been regularly causing disruptions of one kind or 
another. However, are there areas of security where investment 
was delayed, thus causing a situation of pent-up demand? Or have 
companies been biting the bullet, and just buying the security 
tools that they need?

So I've told you my theory, and I'd like to test it out. I'd 
like to hear from you, our readers, to see if this pent-up 
demand for management tools exists. Please help me to test my 
theory and let me know if your organization has built up demand 
for management tools because of delayed replacement, investment 
or repair. Send me e-mail at 
<mailto:[EMAIL PROTECTED]> with the subject 
line "Testing the theory" and your responses to the following 
questions:

What are the areas where this demand has been building up? 
Please prioritize the areas of pent-up demand, in order of 
importance.

When the budget is available, what are the kinds of tools your 
IT organization will invest in again?

What's the timeframe that you see this pent-up demand being 
addressed, and when do you anticipate it being satisfied?

Are you just waiting for more budget when you can do it all, or 
are you chipping away at this problem a little bit at a time?

If I receive enough responses from our readers, I'll share the 
results in a future article. I'm curious to see if IT 
organizations tended to delay their investment in similar 
things, or disparate areas, and to see where IT organizations 
are today. So please write. As always, if I do write an article 
on the reader responses, I won't reveal your identity or the 
identity of your company, I'll just compile the responses.
_______________________________________________________________
To contact: Audrey Rasmussen

Audrey Rasmussen is a vice president with Enterprise Management 
Associates <http://www.enterprisemanagement.com/> in Boulder, 
Colorado, a leading industry analyst firm focusing exclusively 
on all aspects of the management of information technology. 
Audrey has more than 25 years of experience working with 
distributed systems, applications and networks. Her current 
focus at EMA is system management, application management and 
enterprise management technologies. Reach her at 
<mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
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