NETWORK WORLD NEWSLETTER:  AUDREY RASMUSSEN ON NETWORK/SYSTEMS 
MANAGEMENT
11/03/04
Today's focus:  Application vendors take on management

Dear [EMAIL PROTECTED],

In this issue:

* Application vendors wake up to the importance of management
* Links related to Network/Systems Management
* Featured reader resource
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Today's focus:  Application vendors take on management

By Audrey Rasmussen

I've written about how management is becoming a differentiator 
for hardware vendors, as they build in and bundle management 
capabilities. The same thing is happening in software. In 
particular, application vendors are developing approaches that 
make their software easier to manage, easier to support or more 
stable. 

Application vendors have much to gain by developing more 
manageable applications, rather than "black box" applications. 
While in the past management vendors have developed special 
modules for managing some of the more prolific application 
software packages, these approaches have been narrowly focused. 
As application vendors begin to realize that making their 
applications more manageable differentiates them from 
competitors, embedding management capabilities in the 
application offerings will increase.

An example of this is the recently announced partnership of 
Siebel and Motive. Siebel intends to embed Motive's 
configuration management capabilities to provide built-in 
management for Siebel environments. PeopleSoft and BEA have a 
similar partnership. These are interesting partnerships because 
until now, most management initiatives between management 
vendors and application vendors had been focused on performance 
and availability.

The embedding of configuration management in an application 
extends the reach of management into a realm that has been 
largely in the control of the application vendors. 
Application-specific configuration management could easily lead 
to the development of configuration best practices and the 
ability to track and manage the application-related 
configuration settings throughout the environment. In addition, 
the availability of configuration information is extremely 
useful for administrators who are working to solve user problems 
with the application. Motive's snapshot capability will allow 
support personnel to see what's changed in the environment, for 
example.

Another example of application vendors working with management 
vendors and taking a major role in the management of their 
products is the recently announced integration of IBM Tivoli 
Monitoring for Transaction Performance (TMTP) with Siebel 7.7. 
IBM and Siebel worked together to instrument Siebel 7.7 to 
better identify performance issues. The Siebel-specific 
instrumentation allows the gathering of application-specific 
information - for example, the normal response times for each 
component of a transaction. TMTP can then take that information 
and let administrators know when transaction steps are taking 
longer than expected.

Although instrumentation of applications has been in existence 
for quite a while, many applications have not been instrumented 
because of the effort that is involved. So many have taken the 
horizontal approach to application management, where more 
all-purpose tools are used to manage applications. But although 
the effort is higher to instrument applications, there is much 
value in built-in management that can provide highly 
application-specific information and management.

So if instrumentation has been around for a while, why are we 
suddenly seeing this happen? I believe that it's the current 
emphasis on tying the business to IT that is putting pressure on 
application vendors to deliver applications that are better 
managed and more easily managed. If an application is 
business-critical, you simply have to have a higher level of 
visibility into the application. The horizontal application 
management software helps, but it can't provide the depth of 
visibility and knowledge that application-specific approaches 
can.

I applaud the initiatives of application vendors that are more 
deeply involving themselves in the management of their 
applications because they obviously know their applications the 
best. They know where the critical performance levers are in the 
application, as well as the recommended application 
configuration settings. This provides the ideal situation in 
which management is practiced within the context of the 
application. 

If you're shopping for application software today, manageability 
of the application should be on your checklist of requirements. 
Choosing the best application functionality for your company is 
very important, but also remember that you still have to manage 
the beast once you've taken it home. It's always much easier 
managing a beast with a leash (management) than one without it.
_______________________________________________________________
To contact: Audrey Rasmussen

Audrey Rasmussen is a vice president with Enterprise Management 
Associates <http://www.enterprisemanagement.com/> in Boulder, 
Colorado, a leading industry analyst firm focusing exclusively 
on all aspects of the management of information technology. 
Audrey has more than 25 years of experience working with 
distributed systems, applications and networks. Her current 
focus at EMA is system management, application management and 
enterprise management technologies. Reach her at 
<mailto:[EMAIL PROTECTED]>.
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This newsletter is sponsored by HP Openview 
Route Analytics and Adaptive Enterprise 

Route analytics represents an area of intersection between 
different management technologies and management markets that 
can help drive more synthetic approach to infrastructure 
management and business alignment. This paper focuses on how 
customers benefit when technologies and markets collide. 
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ARCHIVE LINKS

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