On Sunday 07 November 2004 16:25, J. B. Rainsberger wrote:
> Luiz Esmiralha wrote:
> > On Sat, 06 Nov 2004 22:01:52 -0000, Jonathan Rasmusson
> >
> > <[EMAIL PROTECTED]> wrote:
> >>You get what you measure.
> >
> > The sentence above implies that if you don't measure anything, you get
> > nothing at all?
>
> I think it rather means that if you don't actively measure anything,
> then you get whatever the person/team would naturally provide. It's like
> the study in Peopleware in which the team that finished its project
> earliest was the one not given a deadline.
It's worse than that. Once you measure for improvements, improvements
come in measured areas - and unmeasured things are sacrificed to get
improved measurements. *Valuable* unmeasured things.
--
Chris "electric hedgehog" Dollin
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