NETWORK WORLD NEWSLETTER:  DENNIS DROGSETH ON NETWORK/SYSTEMS 
MANAGEMENT
11/08/04
Today's focus:  Vieo introduces network and Citrix support

Dear [EMAIL PROTECTED],

In this issue:

* Vieo offers new management features
* Links related to Network/Systems Management
* Featured reader resource
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Today's focus:  Vieo introduces network and Citrix support

By Dennis Drogseth

Historically, the separation has been wide between tools and 
processes that monitor IT infrastructure and those that actually 
control it. These have been completely separate tool sets, with 
few exceptions. And the requirements for monitoring and the 
requirements for effecting change reflect night-and-day 
differences in terms of security, vulnerability, skills and 
access control.

On the other hand, there are real business pressures forcing 
this divide to become less of a chasm and more of a bridged 
moat. These have to do with the often-discussed requirements to 
prevent problems from occurring with a speed and precision that 
past process models can't accommodate. Similarly, the 
unpredictable and asymmetrical nature of many Web-based 
application transactions makes dynamic optimization in real-time 
highly desirable, and increasingly necessary for competitive 
survival.

It's therefore encouraging to see innovative designs such as 
Vieo's, with its Vieo 1000 appliance, beginning to succeed with 
a broader range of adopters. Vieo is arguably the single most 
innovative product to combine monitoring and control from a 
broad infrastructure-wide perspective in support of application 
service levels. Focused in the data center, at least currently, 
the Vieo 1000 is showing value in enterprises where other 
products are too cumbersome and slow to adjust to the rapid rate 
of change, and in midsized and even smaller enterprises where 
larger, more traditional products are simply not cost-effective.

This week Vieo is introducing support for Citrix environments 
and expanded support for a number of Web-based application 
environments, including multiple database types and a variety of 
server choices.

The Vieo 1000 is packaged in a Linux-based appliance that 
interacts with network infrastructure as an Ethernet switch. 
This provides a non-disruptive position for gathering 
physical-layer connectivity information and assimilating network 
packet flow information. The Vieo 1000 leverages neural 
networking to "train itself" to capture normal and abnormal 
patterns as they may affect application SLAs.

The Vieo appliance can distribute intelligent agents (or else 
leverage SMS) in automated fashion to systems within a data 
center. These agents help to establish input parameters, which 
Vieo calls "gauges," for monitoring conditions. Uniquely, Vieo's 
"knob settings" can actually effect changes in the 
infrastructure in semi-automated mode (pending keystroke 
approval from an administrator) or in fully automated mode (with 
scripting). As an extension of this, the Vieo appliance can 
provision Web servers - and now Citrix servers - dynamically 
based on real-time shifts in demand.

Vieo has also introduced a capability for monitoring network 
devices on a selective basis through a translation mechanism 
between SNMP and Common Information Model (CIM). This allows 
data to be normalized from SNMP-based devices for support in 
Vieo's CIM-compliant data store. Support for SNMP opens the door 
to monitoring devices such as switches, routers, firewalls, and 
load balancers.

The new Citrix support is in many respects modeled on what Vieo 
has already done for Web-based application infrastructure. 
Citrix is an environment that demands attention to 
interdependencies across multiple components, from Web software 
and applications, to servers and databases, to network 
infrastructure. It is therefore a natural fit for Vieo, which is 
also smartly leveraging Citrix instrumentation, already in place 
on remote clients, to gain insights on WAN latency, among other 
things, and feed Vieo's own superior analytic system. Among the 
Citrix-specific software services supported in the Vieo 1000 are 
the MetaFrame Presentation Server, Web Interface Server, Secure 
Ticket Authority, Secure Gateway, XML Service, and Data Store.

These extend the reach of relevant supported components such as 
Active Directory, IIS, Apache, iPlanet, WebLogic, WebSphere, SQL 
Server, Oracle, DB2, and Windows, Linux, Solaris, AIX and HP-UX 
operating systems.

The Vieo 1000 is definitely worth looking at if you need rapid 
attention to an entire application environment. It remains more 
of a data center sell than a NOC sell, but the new network 
management capabilities should at least help make that handshake 
between the two organizations more effective. The Vieo 1000 
starts at $30,000.

RELATED EDITORIAL LINKS

Vieo: A start-up to watch
Network World, 04/21/03
http://www.nwfusion.com/nw200/2003/03nw200vieo.html
_______________________________________________________________
To contact: Dennis Drogseth

Dennis Drogseth is a vice president with Enterprise Management 
Associates <http://www.enterprisemanagement.com/>, a leading 
analyst, market research and IT consulting firm based in 
Boulder, Colorado, focusing exclusively on all aspects of 
enterprise management. Dennis has extensive experience in 
service level management and network management platforms and 
products. He is actively researching trends in management 
software and changing IT roles internationally. His 22-plus 
years of experience in high-tech includes positions at IBM and 
Cabletron. He is widely quoted in the press and is a speaker at 
many industry events. He can be reached via e-mail 
<mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
This newsletter is sponsored by International Network Services 
Free Guide: IP Management Best Practices 
� 
Realize an ROI of 500% or more by automating manual IP Address 
Management processes. Get the facts in the FREE IT 
Professional's Guide to Next Generation IP Address Management. 
Includes best practices whitepaper, webinar, ROI calculator, 
vendor criteria matrix, and more. 
http://www.fattail.com/redir/redirect.asp?CID=87844
_______________________________________________________________
ARCHIVE LINKS

Archive of the Network/Systems Management newsletter:
http://www.nwfusion.com/newsletters/nsm/index.html 
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