NETWORK WORLD NEWSLETTER: MICHAEL COONEY ON TECHNOLOGY UPDATE
11/08/04
Today's focus:  What's new in speech technology?

Dear [EMAIL PROTECTED],

In this issue:

* Today's speech applications range from custom-built to 
��pre-built
* Links related to Technology Update
* Featured reader resource
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This newsletter is sponsored by Cisco Systems 
Special Report:  Bridging the Gap; Enterprise ROI 

IT professionals today don't indulge in the latest-greatest 
technology for their own sake; instead they concentrate efforts 
on projects that are most likely to help achieve business goals. 
Read about the challenges and opportunities when IT starts 
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Today's focus:  What's new in speech technology?

By Michael Cooney

When it comes to speech applications, deployment options range 
from the custom-built to the pre-built. It's different from in 
the past, when companies had little choice but to develop speech 
applications using a single vendor's proprietary platform and 
tools - aided in many cases by an army of consultants.

That's the basic premise to our Special Focus this week. Our 
author ( <mailto:[EMAIL PROTECTED]> ) says that today's corporate 
buyers can sacrifice application customization and complexity in 
favor of configurable, packaged offerings, often geared to 
specific vertical markets. ScanSoft, for example, offers 
SpeechPaks tailored for healthcare and utility companies that 
combine design templates, standard call flows, dialog components 
and pre-recorded voice prompts. At the same time, outsourced 
services from vendors such as Tellme Networks and NetByTel are 
getting the attention of companies that want to avoid the 
capital expenditure required for traditional voice technologies 
deployed in-house.

In addition, the advent of standards such as VoiceXML and the 
Microsoft-backed Speech Application Language Tags (SALT) is 
letting users develop applications that can be ported from one 
vendor's platform to another.

Users are buying into the idea, analysts say. According to 
Gartner, 50% of voice application development will be based on 
platform-independent application development tools by year-end 
2006.  Taken together, these trends are driving up demand for 
voice-enabled technologies. According to Datamonitor, global 
voice business revenue totaled over $800 million in 2003 and is 
expected to hit $1 billion this year and $1.3 billion by the end 
of 2005.

For more on this article see: 
<http://www.nwfusion.com/news/2004/110804specialfocus.html>

RELATED EDITORIAL LINKS

New speech technologies making noise
Network World, 03/22/04
http://www.nwfusion.com/news/2004/0322voice.html

Microsoft sets Speech Server pricing
IDG News Service, 03/24/04
http://www.nwfusion.com/news/2004/0324microsets.html

Speech-tech enthusiasts speak up
Network World Fusion, 09/15/04
http://www.nwfusion.com/news/2004/0915speechtek.html
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To contact: Michael Cooney

Michael Cooney is an Associate News Editor. Aside from his news 
responsibilities, Cooney handles the Infrastructure and 
Enterprise Application sections of Network World. Cooney has 
been writing for Network World since 1992. He can be reached at 
<mailto:[EMAIL PROTECTED]> 
_______________________________________________________________
This newsletter is sponsored by Cisco Systems 
Special Report:  Bridging the Gap; Enterprise ROI 

IT professionals today don't indulge in the latest-greatest 
technology for their own sake; instead they concentrate efforts 
on projects that are most likely to help achieve business goals. 
Read about the challenges and opportunities when IT starts 
'bridging the gap' and directly contributes to enterprise ROI. 
http://www.fattail.com/redir/redirect.asp?CID=87998
_______________________________________________________________
ARCHIVE LINKS

Technology Update archive:
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