NETWORK WORLD NEWSLETTER:  RON NUTTER WITH ASK THE EXPERTS
11/10/04
Today's focus:  VPN installation

Dear [EMAIL PROTECTED],

In this issue:

* Help Desk columnist Ron Nutter helps a reader battle 
��line-of-sight problems and VPN installation
* Links related to Ask the Experts
* Featured reader resource
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This newsletter is sponsored by Cisco Systems 
Special Report:  Bridging the Gap; Enterprise ROI 

IT professionals today don't indulge in the latest-greatest 
technology for their own sake; instead they concentrate efforts 
on projects that are most likely to help achieve business goals. 
Read about the challenges and opportunities when IT starts 
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Today's focus:  VPN installation

By Ron Nutter

We're a small mail order business that outgrew one location and 
rented additional space across a state highway, a river and some 
power lines in the middle of the line of sight between the two 
buildings. The combined effect has made a telco dry pair set-up 
inadequate, with an average speed of 2k. Dial-up PC Anywhere 
gets a similar result . 

On the main site, we have a LAN with a server running on Novell 
Small Business Suite 5 and about 10 workstations running various 
forms of Windows from 95 to XP, which doesn't work as the Novell 
patch won't load properly. Across the street we have three 
additional workstations running XP, ME and 98 on a Microsoft 
network. We have DSL service at both sites. 

We need to transfer data from one site to another and back. 
Based upon some of your articles in Networking for Small 
Business, and some of the product write-ups such as Linksys, 
there seem to be solutions out there. One unanswered question is 
how would any of these cable DSL VPN routers work with a Novel 
operating system? I am loath to move to Microsoft Server 2000 
because of cost and learning curve - but I can no longer get 
Novell support. The vendor that set it up for me five years ago 
has dropped Novell. 
- Via the Internet 

The first option I can think of for linking your networks is to 
use a wireless link. With directional antennas, you should be 
able to "punch" through whatever interference the power lines 
may be introducing into the area between your buildings. 
Depending on the manufacturer of the wireless equipment 
selected, you may be able to use regular access points or you 
may have to use something called a wireless bridge. You can 
expect to pay somewhere between $2,000 to $3,000 for this type 
of link. Wireless bridges can be a little more expensive than a 
regular access point. You may need to put up some type of small 
mast/tower at each building to get the antennas up above the 
average traffic level to minimize the disruption in signal 
between your buildings. 

Another option is to see if the cable-TV company in your area 
offers cable Internet service. If service is available, 
entry-level costs will be less than the wireless option, and 
someone else can maintain the connection. The cable provider 
will install a modem-like device that will have an Ethernet 
connection you can use to connect your networks. One question to 
ask is if they can give you a static/permanent IP address - this 
makes setting up a VPN easier. Some vendors would almost make it 
a requirement. There are work-arounds if you don't have a static 
IP address, but it can still leave you open for some disruptions 
in service. 

As to the VPN routers working with NetWare, that won't be a 
problem. NetWare or any NOS won't even know the VPN is there. I 
would recommend getting the best VPN device you can afford. 
Consumer-oriented devices, while cheaper than those a business 
will use, also may have less support available than you may 
want. Quick replacement of failed equipment usually isn't an 
option with consumer-level devices. 

As to support for your Novell network, you should be able to 
find support in the area. If nothing shows up in your phone 
book, call (800) 453-1267 and ask to speak to the customer 
resource center. Ask them to give you names of resellers that 
service your area. Depending on how comfortable you are with the 
operation of the server, you may be able to find a company that 
will offer phone support when you need it without having to wait 
for someone to come onsite.

RELATED EDITORIAL LINKS

Wireless research center
The latest news, reviews, how-tos and more.
http://www.nwfusion.com/topics/wireless.html
_______________________________________________________________
To contact: Ron Nutter

Ron Nutter, a Master Certified Novell Engineer and Microsoft 
Certified Systems Engineer in the Lexington, Ky., area, tracks 
down the answers to your questions. Send your questions to 
<mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
This newsletter is sponsored by Cisco Systems 
Special Report:  Bridging the Gap; Enterprise ROI 

IT professionals today don't indulge in the latest-greatest 
technology for their own sake; instead they concentrate efforts 
on projects that are most likely to help achieve business goals. 
Read about the challenges and opportunities when IT starts 
'bridging the gap' and directly contributes to enterprise ROI. 
http://www.fattail.com/redir/redirect.asp?CID=87933
_______________________________________________________________
ARCHIVE LINKS

Dr. Internet archive:
http://www.nwfusion.com/columnists/blass.html

Nutter's Help Desk archive:
http://www.nwfusion.com/columnists/nutter.html
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