>Sue Burchett wrote...
>>Any idea when Eugene's replacement will introduce himself?
>
>You would appear to have missed the postings about this.
>
>In the short term, at least, the arrangements are something like:
>
>1. Complaints to be taken over by Jonathan Bryant, currently Head of 
>Customer Service, assisted by Liz Horne, currently administering 
>complaints nationally (as maternity cover).
>
>2. Media Relations and Corporate Affairs to be covered by Ed Fox, 
>currently Corporate Affairs Manager for British Waterways London, who 
>will recruit a new team as there are some vacancies.
>
>3. User group relations will be covered by Jonathan Bryant, working 
>closely with Simon Salem, Marketing and Customer Service Director, 
>except in the area of inland marine trade relations which Sally Ash will 
>look after.
>
>I understand that, in general, these roles will be on top of what these 
>people already do, give or take a little.
>-- 
>Martin Clark

I had seen the announcement but I hadn't realised they would be expected to do 
Eugene's job as well as their own. I also thought possibly Jonathan Bryant 
would come along to the groups to introduce himself.
Sue nb Nackered Navvy 

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