--- In [email protected], Baz Juniper <[EMAIL PROTECTED]> wrote: > > > On 17 Oct 2007, at 06:40, Allan Cazaly wrote: >I haven't had the use of it for 15 weeks (Car off the road > > being repaired,) > > Now, is that being repaired by the public sector or by private > enterprise? :-) > > Baz >
Hi Baz! After *procuring* a new engine from VW Germany, which was a *back order wait* of 3 weeks, the repair takes only 10 Hours labour. I'm picking the car up this weekend. The delay has been due to legal arguments. Who was going to pay for the repair - Car Shop Megastore, Great Billing, Northampton, who promised to do a full service and new MOT before I took delivery of a 4 year old Passat (90,000 miles)AND DID NOT DO THIS! or the finance company, or the Extended Warrantee company, or me! I took my car to my local (Bristol) garage during the first couple of weeks and the PC diagnostic test showed 14 faults, including a Turbo fault which turned out to be a cracked casing, broken vanes and seized variable vane system. Car was returned to Car Shop within 20 minutes of collection, because the ECU light came on (Engine faults). Then again 48 hours later because of oil pump intermittant failure. This failed 8 weeks later and wrecked the engine. CarShop would not take responsibility, so it was a *Legal* fight between the finance company and Car Shop. Car Shop then (eventually) offered to replace the engine and wanted £200. from me for *betterment* I refused. After a great deal of hassle, the finance company offered, "As a gesture of good will" to pay the £200. I accepted this. The Turbo *emergency* repair (New replacement) done in Bristol and cost me £1200. The old one was unrepairable and scrap; settlement is still being disputed. I still have a fight on my hands on this one and may have to invest £50. for Small Claims proceedure. My garage in Bristol have loaned me their spare car for the 15 weeks, which I think is an outstanding service! An expensive learning curve! DON'T HAVE ANYTHING TO DO WITH CAR SHOP, the largest megastore in Europe! Regards, ~Allan~
