Do you have a logout URL configured? Best I know is that when a session
expires in Bb, it kills the Bb session, then sends the browser to the
IdP logout URL, which would kill your TGT.
On 01/30/2018 07:08 AM, Michael O Holstein wrote:
We recently moved onto Blackboard's SaaS offering (aka "Ultra") and
random users are telling us it times out of them. While I suspect this
is an issue of opening the app, letting it sit for 2 hours, and then
noticing their session went away (which should re-auth as the TGT is
still valid on our end).
Anyone else seen this? How'd you fix it? Our TGT/ST lifetimes are
as-delivered default.
Thanks,
Michael Holstein CISSP
Mgr. Network & Data Security
Cleveland State University
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