We have reports that some users are being required to
enter their password twice after having failed once ?

 We can't tie it down to a specific browser/operating system.

 We can however, force an example..

  If a wrong password is entered and THEN one actually
CLEARS the cas cookie in the browser, it can be verified
that entering the correct username/password on the screen fails,
but entering them again then works. 

 I looked at the logs in CAS and do see the first failure, but do 
not see any auth log for the failure ... Could be a Java Script issue ?

 I know that no-one is going to actually "clear" a cookie, but I'm
wondering if it might provide clues to the other browsers that 
people seem to keep failing with ?

Any ideas

Thanks,

Robert

Robert Roll
University of Utah
Computer Professional

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