There is also a possibility of the issue if the user enters the right password after the page has expired - in that case, the user needs would end up experiencing entering password twice (once the page expired, refreshes, second time page valid and password valid works). Shivani
On Thu, Aug 27, 2009 at 11:03 PM, Robert Roll <[email protected]> wrote: > > We have reports that some users are being required to > enter their password twice after having failed once ? > > We can't tie it down to a specific browser/operating system. > > We can however, force an example.. > > If a wrong password is entered and THEN one actually > CLEARS the cas cookie in the browser, it can be verified > that entering the correct username/password on the screen fails, > but entering them again then works. > > I looked at the logs in CAS and do see the first failure, but do > not see any auth log for the failure ... Could be a Java Script issue ? > > I know that no-one is going to actually "clear" a cookie, but I'm > wondering if it might provide clues to the other browsers that > people seem to keep failing with ? > > Any ideas > > Thanks, > > Robert > > Robert Roll > University of Utah > Computer Professional > > -- > You are currently subscribed to [email protected] as: > [email protected] > To unsubscribe, change settings or access archives, see > http://www.ja-sig.org/wiki/display/JSG/cas-user > > -- You are currently subscribed to [email protected] as: [email protected] To unsubscribe, change settings or access archives, see http://www.ja-sig.org/wiki/display/JSG/cas-user
