Hi,

The admin checked the ldap server logs and couldn't find anything and we tested 
the filter on the server for the user and we were able to obtain results.

What logger name can I set to debug the ldap connections or at least see why it 
might be failing when trying to search for these particular users?

Thanks! 
___________________
Juan Quintanilla
305-348-6573
[email protected]
________________________________________
From: Michael Ströder [[email protected]]
Sent: Friday, May 18, 2012 12:18 PM
To: [email protected]
Cc: Juan Quintanilla
Subject: Re: [cas-user] CAS Ldap search return 0 results

Juan Quintanilla wrote:
> We have CAS using ldap for the backend authentication, we ran into the issue
> were for some users when they attempt to login through CAS the log shows that
>
> [org.jasig.cas.adaptors.ldap.BindLdapAuthenticationHandler] - Search for
> uid=bbsmith returned 0 results.
>
> But the user bob exists in the ldap OU. The user would attempt to login again 
> and I would see the
> same entry in the logs.  Then after some time I would see that the user was 
> able to login.  According
> to the user they are entering their correct password.
>
> This does not happen to every user it is just a handful, has anybody run into
> a similiar issue before.

I'd examine the LDAP server logs and test whether the filter used for finding
the problematic user returns some results - especially when searching as the
CAS service user.

Ciao, Michael.


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