Erf... I don't know what I'm doing for the logs but it's good, I've got the stacktrace :
Error getting ticket TGT-25086-xxx from registry. javax.persistence.PersistenceException: org.hibernate.exception.GenericJDBCException: Lock wait timeout exceeded; try restarting transaction Database is MySQL (innodb_lock_wait_timeout = 50s) so I have checked indexes according to https://wiki.jasig.org/display/CASUM/JpaTicketRegistry#JpaTicketRegistry-AvoidingDeadlocks, it's ok. I have see that there was a ticket for that problem : https://issues.jasig.org/browse/CAS-1051 and I've got a question : are transactions rollbacked are replayed to try to resolve the ephemeral problem ? Sylvain Le 30/08/2013 15:29, Scott Battaglia a écrit : > There should be a stack trace in the CAS logs. That should help > resolve the issue. > > > On Fri, Aug 30, 2013 at 5:03 AM, Sylvain > <[email protected] > <mailto:[email protected]>> wrote: > > Hi ! > > We have an application (Esup Portail based on uPortal) which > display multiples iframes in the same page for differents > cassified applications. Most of the times, all works as excepted > but sometimes, we've got this error message (HTTP error 500) : > > CAS is Unavailable > There was an error trying to complete your request. Please > notify you support desk or try again. > > If we refresh the page, message disappear and application is launched. > > In the log4j configuration, we have defined error level to INFO > for root logger. We have much more information but nothing to help > us. :( > > For information, we run CAS 3.5.2 over Tomcat 7.0.28-4 with > OpenJDK 6b27 and HTTP client language configuration > (Accept-Language) if forced to "en" according to > http://web4.uwindsor.ca/its/faq/id/523 (which don't resolve our > problem). > > How could we resolve this or have more information on what disturb > the process ? > > Best regards, > Sylvain > > PS : screenshot of the portal in attached file. > -- > You are currently subscribed to [email protected] > <mailto:[email protected]> as: [email protected] > <mailto:[email protected]> > To unsubscribe, change settings or access archives, see > http://www.ja-sig.org/wiki/display/JSG/cas-user > -- +---------------------------------------+ | Sylvain DEROSIAUX | | Administrateur Systèmes | | | | Direction des Systèmes d'Information | | Bureau A3-209 | | Domaine universitaire du Pont de bois | | BP 60149 59653 Villeneuve d'Ascq | | | | Tél : 03-20-41-69-47 | | Fax : 03-20-41-60-01 | +---------------------------------------+ | GNU/Linux Debian, what else ? | +---------------------------------------+ -- You are currently subscribed to [email protected] as: [email protected] To unsubscribe, change settings or access archives, see http://www.ja-sig.org/wiki/display/JSG/cas-user
