We have a small pilot deployment that is currently being used by a handful of 
users. One is claiming (and I've seen it) that several times a day, she will 
attempt to login through the standard vanilla login form, but when she hits 
Enter or presses the Login button, all the fields clear out and she has to 
enter her credentials all over again. It does this 3 times before letting her 
in, during which there are no messages regarding authentication failures or the 
like. When I look through cas.log, there is only one login and subsequent 
ticket granting event for her, corresponding to her last successful attempt.

She is attempting to access the Manager's portal in Symplicity CSM using 
Chrome, though I haven't been able to test it with any other browsers or 
reproduce the behavior myself just yet (of course, it works perfectly fine 
every time I access the resource).

We have a two node CentOS 6 farm running CAS 3.5.2 with an Ehcache ticket 
registry front-ended by a Kemp load balancer in a one-armed deployment. The 
other node has no events for her other attempted logins. Anyone else ever come 
across this behavior before?

Thanks,

Derek Lofstrom
Senior Network Engineer

NEW ENGLAND LAW | BOSTON
154 Stuart Street, Boston, MA 02116
T 617.368.1432
[email protected]<mailto:[email protected]>
www.nesl.edu<http://www.nesl.edu/>

New England Law is one of the Boston Globe's 100 Top Places to Work


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