Honestly I have thought about volunteering for exactly that. However, it would have to be AFTER I get my number as a way of keeping myself sharp. Can't get sidetracked....

-Hammer-

"I was a normal American nerd"
-Jack Herer



On 10/31/2011 11:39 AM, Ramcharan Arya wrote:
IMO IPExpert should engage their former CCIE students for DSG/Workbook reviews/proof reading so another set of eyes can catch these errors.
Thanks & Regards,
Ramcharan Arya
CCIE # 28926

On Mon, Oct 31, 2011 at 11:07 AM, N. Max Pierson <[email protected] <mailto:[email protected]>> wrote:

    > I'm talking about obvious typos/errors/etc.

    That was what I was referring to as well. In at least one case,
    the DSG
    completely missed or ignored what the restrictions were for the
    task and
    Joe in the video solutions did exactly the same as the DSG. So in that
    case, there would need to be a completely new solution which IPX
    would have
    to "sign off on" which is why I suggested that a moderator
    actually approve
    the change or the bug fix which would be config that students
    would come up
    with.

    Probably many ways to address the issues of errors or wrong
    solutions, but
    I agree that there should be some action by IPX.  :)

    max


    On Mon, Oct 31, 2011 at 10:49 AM, -Hammer- <[email protected]
    <mailto:[email protected]>> wrote:

    > **
    > I like the wiki/tracker as well. Just to clarify though I'm not
    talking
    > about "bugs". I'm talking about obvious typos/errors/etc. It
    might help if
    > they could be categorized per lab so a student could look at a
    certain lab
    > and see what hiccups are published.
    >
    > -Hammer-
    >
    > "I was a normal American nerd"
    > -Jack Herer
    >
    >
    >
    > On 10/31/2011 10:15 AM, N. Max Pierson wrote:
    >
    > >Or just a bug tracker where you can file bug reports.. ?
    >
    >  I like this idea as well Matt!
    >
    >  Since most of us already have client logins to IPX's site, you
    could
    > setup a wiki or a bug tracker so that the IPX community could
    help in
    > fixing the errors. Have Marko, Anthony, and other instructors
    (or maybe
    > someone else on staff) be moderators to approve the
    content/changes. I
    > think it would definitely improve the IPX R&S BLS experience IMO.
    >
    >  Anyone else agree??  Maybe some +1's  :)
    >
    >  max
    >
    > On Mon, Oct 31, 2011 at 9:09 AM, Thomas Raabo - Zitcom A/S
    <[email protected] <mailto:[email protected]>>wrote:
    >
    >> Or just a bug tracker where you can file bug reports.. ?
    >>
    >>
    >>
    >> Med venlig hilsen | Best regards
    >> Thomas Raabo
    >> Netværksansvarlig
    >>
    >>
    >>
    >> _____________________________________________
    >> [email protected] <mailto:[email protected]> | Direkte: +45 69 10 60 18
    <tel:%2B45%2069%2010%2060%2018> <%2B45%2069%2010%2060%2018> |
    >> Tlf.: +45 70 23 55 66 <tel:%2B45%2070%2023%2055%2066>
    <%2B45%2070%2023%2055%2066>
    >>
    >>
    >>  -----Oprindelig meddelelse-----
    >> Fra: [email protected]
    <mailto:[email protected]> [mailto:
    >> [email protected]
    <mailto:[email protected]>] På vegne af -Hammer-
    >> Sendt: 31. oktober 2011 14:24
    >> Til: [email protected]
    <mailto:[email protected]>
    >> Emne: Re: [OSL | CCIE_RS] IPexpert??
    >>
    >> +1 Bob
    >>
    >> Matt,
    >>     I'm a big fan of the products but am frustrated by errors
    sometimes
    >> as well. How hard would it be to set up an
    "[email protected] <mailto:[email protected]>" or "
    >> [email protected] <mailto:[email protected]>" email
    address that these kinds of observations
    >> could be collectively sent to? I understand the complexity of
    coming up
    >> with these labs. I'm sure someone would appreciate cleaning
    them up as the
    >> versions change....
    >>
    >> -Hammer-
    >>
    >> "I was a normal American nerd"
    >> -Jack Herer
    >>
    >>
    >>
    >> On 10/31/2011 07:11 AM, Bob McCouch wrote:
    >> > Hi Matt,
    >> >
    >> > I'm glad to see someone from IPExpert stepping up here. I'm
    assuming
    >> you are making this statement because your role as CTO puts you
    in a
    >> position to drive the accuracy of the training material (I
    don't know
    >> IPExpert's internal structure, of course). It's surprising to
    hear that
    >> you've never received any reports of errors, as it means two
    things:
    >> >
    >> > 1. IPExpert's QA and publishing teams are not observing the
    OSL which
    >> is, by definition, the active online user community for
    IPExpert products.
    >> >
    >> > 2. Other IPExpert staff such as Marko and Anthony, who are
    active on
    >> this list, are not propagating error reports up to the
    appropriate teams,
    >> or their reports are not being received/handled correctly.
    >> >
    >> > There's a process breakdown somewhere. There are numerous
    posts on this
    >> list from people who have posted errors to OSL, submitted them
    to other
    >> resources at IPExpert, etc., and have simply given up reporting
    errors
    >> because of the complete non-response and non-action. And then
    IPExpert
    >> turns around and rolls out new products which certainly feels
    like a slap
    >> to any of us who have been struggling through the existing
    products that go
    >> un-fixed.
    >> >
    >> > I certainly understand that there's a fine line between lab
    errors and
    >> presenting a realistic lab environment with all of its
    ambiguities. But for
    >> me the line is the DSG. The DSG should be *correct.* For those
    of us on a
    >> self-study path, the DSG is our instructor. I need it to be a
    reliable
    >> source of correct information on the lab tasks.
    >> >
    >> > I spent a lot of money on this program, and thought I did a
    lot of
    >> research in to picking the "right" vendor, and so far I've been
    >> disappointed in the workbook materials' quality. I very much
    hope you're
    >> sincere about stepping up to start getting this right. I will
    forward my
    >> own DSG error reports to you Matt, as I'd really like to feel like
    >> IPExpert's materials are a willing partner in the studies,
    rather than
    >> feeling like they are yet another challenge I have to overcome
    in my quest
    >> for CCIE.
    >> >
    >> > Best regards,
    >> > Bob
    >> >
    >> >
    >> > On Oct 31, 2011, at 6:59 AM, Matt Just wrote:
    >> >
    >> >
    >> >> This is the first I have been made aware of any errors in
    any of the
    >> >> workbooks since I have joined the company. If you or anyone
    feels
    >> >> that they have found a configuration or topology error in
    any of the
    >> >> workbooks please email me directly the workbook volume, Lab
    >> >> number/Section, and any info on where you feel there is an
    error and I
    >> will have these reviewed.
    >> >>
    >> >> Regards,
    >> >>
    >> >> Matt Just - IPexpert, Inc.
    >> >>
    >> >> CTO - Chief Technical Officer
    >> >> Email: [email protected] <mailto:[email protected]>
    >> >> Linkedin: http://www.linkedin.com/in/mattjust
    >> >> Twitter: matt_just
    >> >> Facebook: http://www.facebook.com/mattmjust
    >> >> Office: (810) 326-1444 Ext: 331
    <tel:%28810%29%20326-1444%20Ext%3A%20331>
    <%28810%29%20326-1444%20Ext%3A%20331>
    >> >> Mobile +1 (810) 406-7218 <tel:%2B1%20%28810%29%20406-7218>
    <%2B1%20%28810%29%20406-7218>
    >> >>
    >> >> Sent from my iPhone
    >> >>
    >> >> On Oct 31, 2011, at 4:05 AM, Scott
    Sierra<[email protected] <mailto:[email protected]>>
    >>  wrote:
    >> >>
    >> >> Have to agree with some of this.
    >> >>
    >> >> It takes years to build a company's reputation and only 5
    minutes to
    >> >> destroy it.
    >> >>
    >> >> Why weren't the work books updated and made available
    electronically?
    >> >> No, it doesn't help with my learning or fault finding skills, it
    >> >> frustrates me more than anything else and wastes my rack
    time and
    >> >> study time. It's kind of the reverse of a normal consulting
    position,
    >> >> we pay you for a product that we have to find faults with.
    By not
    >> >> updating the workbooks the same questions get posted on OSL
    every few
    >> months.
    >> >>
    >> >> Personally for me I am happy with most of the video on demand
    >> >> material and very happy with the OSL simply because the
    community is
    >> very supportive.
    >> >>
    >> >> I will not be purchasing any further products from IPExpert
    in the
    >> >> future and have already signed up to other providers for certain
    >> training material.
    >> >>
    >> >> Sorry for the moan but this is an opportunity to air my
    frustrations
    >> >> with a product that I struggled to pay for only to feel a
    little let
    >> >> down and unmotivated to study at times.
    >> >>
    >> >> Regards,
    >> >> Scott
    >> >>
    >> >> On 31 October 2011 05:45, Thomas Raabo - Zitcom
    A/S<[email protected] <mailto:[email protected]>>
    >>  wrote:
    >> >>
    >> >> What happend IPexpert?...
    >> >>
    >> >>
    >> >> The blog was so good... ? It provided  a great in depth blog on
    >> >> advanced
    >> >>
    >> >> topics...
    >> >>
    >> >> But now it´s only commercials!
    >> >>
    >> >> And I really don't know why you are accepting Anthony
    Sequeira blog
    >> posts?
    >> >>
    >> >> They are so un technical
    >> >>
    >> >>
    http://blog.ipexpert.com/2011/09/07/follow-the-path-troubleshooting/
    >> >>
    >> >>
    >> >> And how can you start selling new R/S products when the
    existing ones
    >> >> are
    >> >>
    >> >> full of errors and you don´t update them based on the
    feedback on OSL?
    >> >>
    >> >>
    >> >> Would i recommend IPexpert? No to a colleague
    >> >>
    >> >>
    >> >> Video on demand - INE does it much much better
    >> >>
    >> >> Workbook 1 - INE is better
    >> >>
    >> >> Workbook 2 - Hell no .. waste of time with all the errors
    >> >>
    >> >> Workbook 3 - Maybe but still errors and they are not getting
    updated
    >> >>
    >> >> Bootcamp - HELL yeah Marko is great..!
    >> >>
    >> >>
    >> >> Maybe it´s time to focus on teaching again?
    >> >>
    >> >>
    >> >>
    >> >> Med venlig hilsen | Best regards
    >> >>
    >> >> Thomas Raabo
    >> >>
    >> >> Netværksansvarlig
    >> >>
    >> >>
    >> >>
    >> >>
    >> >> _____________________________________________
    >> >>
    >> >> [email protected] <mailto:[email protected]> | Direkte: +45 69 10 60
    18 <tel:%2B45%2069%2010%2060%2018> <%2B45%2069%2010%2060%2018> |
    >> Tlf.: +45 70 23 55 66 <tel:%2B45%2070%2023%2055%2066>
    <%2B45%2070%2023%2055%2066>
    >> >>
    >> >>
    >> >> _______________________________________________
    >> >>
    >> >> For more information regarding industry leading CCIE Lab
    training,
    >> >> please
    >> >>
    >> >> visit www.ipexpert.com <http://www.ipexpert.com/>
    >> >>
    >> >>
    >> >> Are you a CCNP or CCIE and looking for a job? Check out
    >> >>
    >> >> www.PlatinumPlacement.com <http://www.platinumplacement.com/>
    >> >>
    >> >>
    >> >> _______________________________________________
    >> >> For more information regarding industry leading CCIE Lab
    training,
    >> >> please visit www.ipexpert.com <http://www.ipexpert.com/>
    >> >>
    >> >> Are you a CCNP or CCIE and looking for a job? Check out
    >> >> www.PlatinumPlacement.com <http://www.platinumplacement.com/>
    >> >> _______________________________________________
    >> >> For more information regarding industry leading CCIE Lab
    training,
    >> >> please visit www.ipexpert.com <http://www.ipexpert.com/>
    >> >>
    >> >> Are you a CCNP or CCIE and looking for a job? Check out
    >> >> www.PlatinumPlacement.com <http://www.platinumplacement.com/>
    >> >>
    >> > _______________________________________________
    >> > For more information regarding industry leading CCIE Lab
    training,
    >> > please visit www.ipexpert.com <http://www.ipexpert.com/>
    >> >
    >> > Are you a CCNP or CCIE and looking for a job? Check out
    >> > www.PlatinumPlacement.com <http://www.platinumplacement.com/>
    >> >
    >> _______________________________________________
    >> For more information regarding industry leading CCIE Lab
    training, please
    >> visit www.ipexpert.com <http://www.ipexpert.com/>
    >>
    >> Are you a CCNP or CCIE and looking for a job? Check out
    >> www.PlatinumPlacement.com <http://www.platinumplacement.com/>
    >> _______________________________________________
    >> For more information regarding industry leading CCIE Lab
    training, please
    >> visit www.ipexpert.com <http://www.ipexpert.com/>
    >>
    >> Are you a CCNP or CCIE and looking for a job? Check out
    >> www.PlatinumPlacement.com <http://www.platinumplacement.com/>
    >>
    >
    >
    _______________________________________________
    For more information regarding industry leading CCIE Lab training,
    please visit www.ipexpert.com <http://www.ipexpert.com/>

    Are you a CCNP or CCIE and looking for a job? Check out
    www.PlatinumPlacement.com <http://www.platinumplacement.com/>


_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit 
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Are you a CCNP or CCIE and looking for a job? Check out 
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