So - to sum up Tyson's email - we're still weighing the pros and cons. Of course, the sales team wants 4-hour sessions - but support doesn't....we're not sure our clients are willing to absorb the cost.
Thoughts? Regards, Wayne A. Lawson II - CCIE #5244 (R&S) Founder, President & CEO - IPexpert, Inc., Proctor Labs, Inc. & Platinum Solutions Group, LLC. Mailto: [email protected] Telephone: +1.810.334.1564 eFax: +1.810.454.0244 ::Message sent from iPhone:: IPexpert & Proctor Labs are premier providers of Self-Study Workbooks, Video on Demand, Audio Tools, Online Hardware Rental and Classroom Training for the Cisco CCIE (R&S, Voice, Security & Service Provider) certification(s) with training locations throughout the United States, Europe, South Asia and Australia. Be sure to visit our online communities at www.ipexpert.com/communities and our public website at www.ipexpert.com or www.proctorlabs.com. Platinum Solutions Group (PSG) provides high-end consulting services with a primary emphasis on Cisco's Data Center Solutions, Service Provider Solutions, Unified Communications and Security-enabled infrastructures. Be sure to visit www.platinumsolutionsgroup.com. On Jul 19, 2010, at 9:22 AM, "Tyson Scott" <[email protected]> wrote: > Not to be a downer but there are some serious things that have to change. > There are logistical problems we need to work thru like having the support > personnel to support the additional sessions. At the beginning and end of > each session is the most difficult time for our support staff, so we > basically have to go to a 24x7 support model to do this. Which will be a big > cost for us (It will triple our support costs which will probably mean we > would have to raise our proctorlabs prices). Complete redesign of the > website backend structure. We have to change how we schedule sessions, not > just changing from 4 hours to 8 hours but some major logistical changes that > makes 4 hours realistic. Although we have hoped to have it happen right away > I think it is going to be a ways out, (I am not trying to be a downer just > realistic), so don't wait around for this to happen thinking it is going to > be soon. > > I want to be frank with you guys so that you don't have expectations that > lead to frustration. > > Regards, > > Tyson Scott - CCIE #13513 R&S, Security, and SP > Managing Partner / Sr. Instructor - IPexpert, Inc. > Mailto: [email protected] > Telephone: +1.810.326.1444, ext. 208 > Live Assistance, Please visit: www.ipexpert.com/chat > eFax: +1.810.454.0130 > > IPexpert is a premier provider of Self-Study Workbooks, Video on Demand, > Audio Tools, Online Hardware Rental and Classroom Training for the Cisco CCIE > (R&S, Voice, Security & Service Provider) certification(s) with training > locations throughout the United States, Europe, South Asia and Australia. Be > sure to visit our online communities at www.ipexpert.com/communities and our > public website at www.ipexpert.com > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Johan Bornman > Sent: Sunday, July 18, 2010 11:55 AM > To: 'Marko Milivojevic' > Cc: [email protected] > Subject: Re: [OSL | CCIE_Security] IPexpert racks for 4 or 5 hours > > Good news. > > -----Original Message----- > From: Marko Milivojevic [mailto:[email protected]] > Sent: 18 July 2010 04:42 PM > To: Johan Bornman > Cc: Kingsley Charles; [email protected] > Subject: Re: [OSL | CCIE_Security] IPexpert racks for 4 or 5 hours > > Hello, > > This is in the works. It requires drastic changes to our backend systems, but > our development team is working on that and several other things. > > I can't say the date, but it's happening soon. > > -- > Marko Milivojevic - CCIE #18427 > Senior Technical Instructor - IPexpert > > YES! We include 400 hours of REAL rack > time with our Blended Learning Solution! > > Mailto: [email protected] > Telephone: +1.810.326.1444 > Fax: +1.810.454.0130 > Web: http://www.ipexpert.com/ > > On Sun, Jul 18, 2010 at 09:20, Johan Bornman <[email protected]> wrote: >> I agree. >> >> >> >> I have only 2 sessions scheduled in the week (starting at 14H00) but >> have to cancel at least 1 because of work. Over the weekend I have 4 >> scheduled to make up for “lost time”. >> >> >> >> If there is a 4 hour slot available, which will fit in nicely with >> this current slots (8 hours/2), I will probably have a session every >> day. The benefit to students and also Proctorlabs is obvious. >> >> >> >> From: [email protected] >> [mailto:[email protected]] On Behalf Of >> Kingsley Charles >> Sent: 18 July 2010 10:59 AM >> To: [email protected] >> Subject: [OSL | CCIE_Security] IPexpert racks for 4 or 5 hours >> >> >> >> Hi all >> >> As if now, the IPexpert racks can be rented for 8 hours only. It would >> great, if there is an option for having 4 or 5 hours slot so that we >> can practice on weekdays too. With 8 hours, it is possible to practice >> on weekends only. >> >> >> >> With regards >> Kings >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, >> please visit www.ipexpert.com >> >> > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
