Jimmy,
Unfortunately doing it without set scheduling is unrealistic. I know it would work great for others but it would never work for us. Regards, Tyson Scott - CCIE #13513 R&S, Security, and SP Managing Partner / Sr. Instructor - IPexpert, Inc. Mailto: <mailto:[email protected]> [email protected] Telephone: +1.810.326.1444, ext. 208 Live Assistance, Please visit: <http://www.ipexpert.com/chat> www.ipexpert.com/chat eFax: +1.810.454.0130 IPexpert is a premier provider of Self-Study Workbooks, Video on Demand, Audio Tools, Online Hardware Rental and Classroom Training for the Cisco CCIE (R&S, Voice, Security & Service Provider) certification(s) with training locations throughout the United States, Europe, South Asia and Australia. Be sure to visit our online communities at <http://www.ipexpert.com/communities> www.ipexpert.com/communities and our public website at <http://www.ipexpert.com/> www.ipexpert.com From: Jimmy Larsson [mailto:[email protected]] Sent: Monday, July 19, 2010 10:13 AM To: Wayne Lawson Cc: Tyson Scott; [email protected] Subject: Re: [OSL | CCIE_Security] IPexpert racks for 4 or 5 hours My .25: If the cost would be equal for 4 and 8 hours there´s simply no benefit. On the other hand, as a customer I expect to pay half the price for 4h as for 8h and we´ve seen indications that it would be more expensive than that do buy 4h. So, if 8h cost $40, roughly in what range would it be for 4? To extend the logic seen earlier in this thread. I´ve lately been buying double sessions (16h). As I see it there would also be a discount for doing this since it would load the support slightly less and all other arguments Tyson wrote. As I can see it the biggest change needed to support any of this is to implement a token-system which enables customers to more granular pay for smaller time slots (per hour?). The coolest thing for me as a customer would be if I was able to buy whichever amount of adjacent hours as needed. If the system has a free pod, why can´t I just be able to book from 2am to 5am, and then another session from 5pm to 11pm? If you consider rewriting your scheduling backend, please do it so that we dont have to care about time slots. /Jimmy 2010/7/19 Wayne Lawson <[email protected]> So - to sum up Tyson's email - we're still weighing the pros and cons. Of course, the sales team wants 4-hour sessions - but support doesn't....we're not sure our clients are willing to absorb the cost. Thoughts? Regards, Wayne A. Lawson II - CCIE #5244 (R&S) Founder, President & CEO - IPexpert, Inc., Proctor Labs, Inc. & Platinum Solutions Group, LLC. Mailto: [email protected] Telephone: +1.810.334.1564 eFax: +1.810.454.0244 ::Message sent from iPhone:: IPexpert & Proctor Labs are premier providers of Self-Study Workbooks, Video on Demand, Audio Tools, Online Hardware Rental and Classroom Training for the Cisco CCIE (R&S, Voice, Security & Service Provider) certification(s) with training locations throughout the United States, Europe, South Asia and Australia. Be sure to visit our online communities at www.ipexpert.com/communities and our public website at www.ipexpert.com or www.proctorlabs.com. Platinum Solutions Group (PSG) provides high-end consulting services with a primary emphasis on Cisco's Data Center Solutions, Service Provider Solutions, Unified Communications and Security-enabled infrastructures. Be sure to visit www.platinumsolutionsgroup.com. On Jul 19, 2010, at 9:22 AM, "Tyson Scott" <[email protected]> wrote: > Not to be a downer but there are some serious things that have to change. There are logistical problems we need to work thru like having the support personnel to support the additional sessions. At the beginning and end of each session is the most difficult time for our support staff, so we basically have to go to a 24x7 support model to do this. Which will be a big cost for us (It will triple our support costs which will probably mean we would have to raise our proctorlabs prices). Complete redesign of the website backend structure. We have to change how we schedule sessions, not just changing from 4 hours to 8 hours but some major logistical changes that makes 4 hours realistic. Although we have hoped to have it happen right away I think it is going to be a ways out, (I am not trying to be a downer just realistic), so don't wait around for this to happen thinking it is going to be soon. > > I want to be frank with you guys so that you don't have expectations that lead to frustration. > > Regards, > > Tyson Scott - CCIE #13513 R&S, Security, and SP > Managing Partner / Sr. Instructor - IPexpert, Inc. > Mailto: [email protected] > Telephone: +1.810.326.1444, ext. 208 > Live Assistance, Please visit: www.ipexpert.com/chat > eFax: +1.810.454.0130 > > IPexpert is a premier provider of Self-Study Workbooks, Video on Demand, Audio Tools, Online Hardware Rental and Classroom Training for the Cisco CCIE (R&S, Voice, Security & Service Provider) certification(s) with training locations throughout the United States, Europe, South Asia and Australia. Be sure to visit our online communities at www.ipexpert.com/communities and our public website at www.ipexpert.com > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of Johan Bornman > Sent: Sunday, July 18, 2010 11:55 AM > To: 'Marko Milivojevic' > Cc: [email protected] > Subject: Re: [OSL | CCIE_Security] IPexpert racks for 4 or 5 hours > > Good news. > > -----Original Message----- > From: Marko Milivojevic [mailto:[email protected]] > Sent: 18 July 2010 04:42 PM > To: Johan Bornman > Cc: Kingsley Charles; [email protected] > Subject: Re: [OSL | CCIE_Security] IPexpert racks for 4 or 5 hours > > Hello, > > This is in the works. It requires drastic changes to our backend systems, but our development team is working on that and several other things. > > I can't say the date, but it's happening soon. > > -- > Marko Milivojevic - CCIE #18427 > Senior Technical Instructor - IPexpert > > YES! We include 400 hours of REAL rack > time with our Blended Learning Solution! > > Mailto: [email protected] > Telephone: +1.810.326.1444 > Fax: +1.810.454.0130 > Web: http://www.ipexpert.com/ > > On Sun, Jul 18, 2010 at 09:20, Johan Bornman <[email protected]> wrote: >> I agree. >> >> >> >> I have only 2 sessions scheduled in the week (starting at 14H00) but >> have to cancel at least 1 because of work. Over the weekend I have 4 >> scheduled to make up for lost time. >> >> >> >> If there is a 4 hour slot available, which will fit in nicely with >> this current slots (8 hours/2), I will probably have a session every >> day. The benefit to students and also Proctorlabs is obvious. >> >> >> >> From: [email protected] >> [mailto:[email protected]] On Behalf Of >> Kingsley Charles >> Sent: 18 July 2010 10:59 AM >> To: [email protected] >> Subject: [OSL | CCIE_Security] IPexpert racks for 4 or 5 hours >> >> >> >> Hi all >> >> As if now, the IPexpert racks can be rented for 8 hours only. It would >> great, if there is an option for having 4 or 5 hours slot so that we >> can practice on weekdays too. With 8 hours, it is possible to practice >> on weekends only. >> >> >> >> With regards >> Kings >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, >> please visit www.ipexpert.com >> >> > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com -- ------- Jimmy Larsson Ryavagen 173 s-26030 Vallakra Sweden http://blogg.kvistofta.nu -------
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
