Just a question, with Cisco working hard to move the docs from UniverCD to
Cisco support page, can we still rely on UniverCD during our lab? Or perhaps
we have to look for alternate method?

Thanks.

On Wed, Feb 27, 2008 at 10:09 AM, Mark Snow <[EMAIL PROTECTED]> wrote:

> CME is still here:
> http://www.cisco.com/univercd/cc/td/doc/product/voice/its/index.htm
> Just have to poke around to find it.
>
> But the UCCX - That is disturbing.
> I am looking into it.
>
>
> Mark Snow
> CCIE #14073 (Voice, Security)
> CCSI #31583
> Senior Technical Instructor - IPexpert, Inc.
> A Cisco Learning Partner - We Accept Learning Credits!
> Telephone: +1.810.326.1444
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> Mailto: [EMAIL PROTECTED]
>
> IPexpert - The Global Leader in Self-Study, Classroom-Based, Video On
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>
>
> On Feb 26, 2008, at 5:29 PM, Juan Lopez Hernandez -X (jlopezhe - IBM -
> INS at Cisco) wrote:
>
> > The same goes for all CME related docs :-( , since last night...
> >
> > Juan
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of Mike
> > Prestidge
> > Sent: Tuesday, February 26, 2008 11:23 PM
> > To: [email protected]
> > Subject: [OSL | CCIE_Voice] IPCC Phone Agent Service URL - moved
> > fromUnivercd ??
> >
> > It seems that the (annoying) people moving the documents off Univercd
> > have now also moved the documents with the URL for IP Phone agents!!
> >
> > I used to be able to find this by browsing via the following:
> >
> > Univercd > Customer Contact Software > IPCC Express and IP IVR > CRS
> > 5.0(x) > English > Documentation for Cisco IP Agents > Cisco CAD
> > Installation Guide 6.4
> >
> > Now this documentation has also been moved to a link that is not
> > available in the lab.  Does anyone know an alternative location to
> > find
> > the URL within Univercd?
> >
> > Mike
> >
> > This communication, including any attachments, is confidential. If you
> > are not the intended recipient, you should not read it - please
> > contact
> > me immediately, destroy it, and do not copy or use any part of this
> > communication or disclose anything about it. Thank you. Please note
> > that
> > this communication does not designate an information system for the
> > purposes of the Electronic Transactions Act 2002.
> >
>
>

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