Dear experts,
Recently I’ve purchased the IPexpert voice BLS. Since I am totally new to voice I have a lot to learn. I have a beginners problem, but it’s getting frustrating since I cannot continue with my studies. I have already spend 2x a proctorlabs vrack session and still cannot fix it. Since next week I have scheduled other sessions. I was hoping you could give me a little guidance to get going. Problem description: - I am using a NEW installed version of CIPC 7.x, since I need to reinstall the CIPC again and again, since if the problem occurred the image is set to SIP and I cannot get it to work So I start with a clean install with SCCP as signaling protocol. CIPC is using SEP00059A3C7800 to register to to UCM.Since auto-registration is disabled. I need to add the phone manually (phone type is CIPC and SCCP as signaling protocol) DN=5002 (HQ Phone 2)- When I enable the CIPC application and set it to point to the TFTP server 10.10.210.11 and 10.10.210.10 it is downloading a CIPC_locale file and the phone is transferred to a SIP image.I do not understand why this is happening. Can it be that it is downloading file by TFTP which says convert to SIP. If so how can I change this. Even if I would like to change it to SIP (lab 2 volume 6) I cannot get it working in SIP mode.. the status screen of the CIPC “TFTP timeout: SEP00059A3C7800.cnf.xml not found” and the phone sais unprovisioned So my questions are: - Why is a clear CIPC install going from SCCP to SIP mode when accessing the TFTP server and how can I change that (keep it on SCCP). - Why can’t I get it to work in SIP mode (unprovisioned) and the status screen of the CIPC “TFTP timeout: SEP00059A3C7800.cnf.xml not found” . - Is there a method to change the CIPC client back to SCCP mode without reinstalling the software many thanks for the help!
