I just went ahead and factory reset one of my 7961s and now it is stuck in UPGRADING and shows the mac on the screen. I enabled auto-reg on CUCM and the phone is configured in the correct vlan and it has been sitting like this for 30min now.
HQ-3750#sh cdp nei fa1/0/4 detail ------------------------- Device ID: SEP0019305E0A37 Entry address(es): Platform: Cisco IP Phone 7961, Capabilities: Host Phone Interface: FastEthernet1/0/4, Port ID (outgoing port): Port 1 Holdtime : 167 sec Version : 79XX_default_load advertisement version: 2 Duplex: full Power drawn: 6.300 Watts Power request id: 2615, Power management id: 0 Power request levels are:6300 0 0 0 0 Management address(es): It can't be normal...... -- www.ccietalk.com
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