Hi..

Firstly, are you using CUCM or CME??
Secondly, try using a Static IP on the IP Phone. (*try using a 79XX ip
phone.. it is easier to know wat is happening*).
Thirdly, try registering a phone with static IP in the same vlan as that of
the Call Manager
Fourthly, If your using CME, make sure the source-address comand is correct
under the telephony-service commands.
Fifthly, if your using a CUCM, delete the DHCP scope and recreate them and
try

Hope one of these works.. :)
Cheers,
Shabeeb




On Thu, Dec 13, 2012 at 4:38 PM, Michael Davis
<[email protected]>wrote:

> Scenario for campus intrasture problem:
>
> Phones are not registering. Phones are obtaining a valid IP address and
> have been erased to ensure they are getting a fresh IP address.
>
> Solutions investigated
>
> Verified VLAN's are correct and active
> Verified option 150 is correct in the DHCP options
> Verified Helper IP address is on was  the voice vlan's when in different
> subnet
> TFTP and DHCP on CM was restarted.
> NTP was verified and CM DB replication is normal.
>
> Idea that not checkd: WAN Qos may have been enabled thereby causing phone
> registration issues.
>
> Am I on the right track?
>
> Michael Davis
>
>
>
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