Bill, I haven't personally seen a scenario with the recording script not working. Unless they specifically ask for 1 way or the other.
Derek On Fri, Jan 4, 2013 at 9:06 AM, William Bell <[email protected]> wrote: > Derek, > > Is it possible to expand on your statement without violating NDA? I ask > because I struggle trying to imagine a scenario where I could get to UCCX > to run the script that plays the prompts but I would be unable to create a > script that records the prompts (thus forcing me to use CUC or some other > method). > > -Bill > -- > William Bell > blog: http://ucguerrilla.com > twitter: @ucguerrilla > > > > On Jan 4, 2013, at 7:58 AM, Derek Wyss wrote: > > I would recommend knowing how to do it both ways as certain circumstances > might require it. > > Derek > > On Thu, Jan 3, 2013 at 11:21 PM, William Bell <[email protected]>wrote: > >> I assume everyone has their own approach here. I do the following: >> >> 1. For Unity Connection recordings (call handlers) I use CUGA >> >> 2. For UCCX prompts, I write a script in UCCX and record/upload the >> prompts from the UCCX server >> >> 3. For BACD prompts, I use the UCCX to record the prompt / upload to >> UCM-TFTP / TFTP copy the file to flash >> >> 4. For CUE prompts, I use the CUE prompt management app >> >> -Bill >> -- >> William Bell >> blog: http://ucguerrilla.com >> twitter: @ucguerrilla >> >> >> >> On Jan 4, 2013, at 12:02 AM, singh wrote: >> >> >> HI Guys, >> >> I am planning to use Unity connection to record and download prompts for >> the UCCX scripts . I am just wondering if this is the best approach or a >> recording script needs to be written on UCCX. >> >> >> Also from machine on which UCCX is installed can the Unity connection web >> interface be accessed directly ? >> >> >> -singh >> >> >> Get Yourself a cool, short *@in.com* Email ID >> now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >> >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com >> > > >
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