Jason said it all,

I would say make sure the Dn you're using to create the trigger is
available in the CM.


Regards
Gurpreet

On Tue, Feb 5, 2013 at 4:47 PM, Jason Aarons <scubajas...@gmail.com> wrote:

> Check your CCM replication, and verify no un-asigned DNs. ****
>
> ** **
>
> Reset your jtapi user/password, and restart UCCX Node Engine.****
>
> ** **
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *CCIEing
> *Sent:* Tuesday, February 05, 2013 2:31 PM
> *To:* ccie_voice@onlinestudylist.com
> *Subject:* [OSL | CCIE_Voice] UCCX - Adding cucm trigger failed****
>
> ** **
>
> Hello everyone,****
>
> ** **
>
> I restore my UCCX to it's fresh install status, them I went through the
> integration steps, I configured an application then when I tried to add the
> trigger the ****
>
> ** **
>
> system failed to add this trigger, This message appear "Could not update
> the user on the Cisco Unified CM."****
>
> ** **
>
> Attached you can find the screenshot for the error.****
>
> ** **
>
> Notes****
>
> - there is no number in the CUCM with DN 1250.****
>
> - both uccxjtapi and rmcm users are created on CUCM****
>
> ** **
>
> Any idea please.****
>
> ** **
>
> Thanks ****
>
> ** **
>
> ** **
>
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