Hi Khaled , Here you are below
application no service app-b-acd-aa param voice-mail 4220 paramspace english index 1 param max-time-call-retry 700 param service-name app-b-acd param number-of-hunt-grps 1 param drop-through-option 1 paramspace english language en param handoff-string app-b-acd-aa param max-time-vm-retry 2 paramspace english location flash: param aa-pilot 4000 param second-greeting-time 60 param welcome-prompt _bacd_welcome.au param call-retry-timer 15 ! service app-b-acd param queue-len 15 param aa-hunt1 4500 param number-of-hunt-grps 2 param queue-manager-debugs 1 ! global service alternate default ! ! dial-peer voice 4000 voip service app-b-acd-aa destination-pattern 4000 session target ipv4:142.102.66.254 incoming called-number 4000 dtmf-relay h245-alphanumeric codec g711ulaw no vad ! dial-peer voice 4001 pots service app-b-acd-aa incoming called-number 4000 no ephone-hunt 10 longest-idle ephone-hunt 10 longest-idle pilot 4500 list 4101, 4102 timeout 10, 10 ! On 2 July 2013 04:06, khaled Saholy <[email protected]> wrote: > Hi Hesham, > > Can you post the config of B-ACD and ephone-hunt ? Also the output of show > flash: | in au > > Regards. > > Khaled > > ------------------------------ > Date: Tue, 2 Jul 2013 03:24:10 -0700 > From: [email protected] > To: [email protected] > Subject: [OSL | CCIE_Voice] B-ACD Problem > > > Dear Experts, > > I have configured B-ACD. I have been configuring that everyday for months. > Today is the first time. when i call the pilot number it says > "You have entered an invalid option , for sales press 1 for customer > service press 2 for dialing by extension please press 3" > > What could be the problem? > > Thanks, > Hesham > > _______________________________________________ For more information > regarding industry leading CCIE Lab training, please visit > www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
