Hi Hesham,
here are my comments:
-I see under the application , no service app-b-acd-a , is this typo error? It
shouldn't preceded with no.
-If you're using drop through option , change the
(1) param welcome-prompt _bacd_welcome.au >>> param
drop-through-prompt _bacd_welcome.au
(2) paramspace english index 1 from 1 to 0
-And under service app-b-acd , change param number-of-hunt-grps 2 from 2 to
1
Try these changes and let us know how it went with you.
Regards.
Khaled
Date: Tue, 2 Jul 2013 04:21:09 -0700
Subject: Re: [OSL | CCIE_Voice] B-ACD Problem
From: heshamcentr...@gmail.com
To: khaled_sah...@hotmail.com
CC: ccie_voice@onlinestudylist.com
Hi Khaled ,
Here you are below
application no service app-b-acd-aa param voice-mail 4220 paramspace english
index 1
param max-time-call-retry 700 param service-name app-b-acd param
number-of-hunt-grps 1 param drop-through-option 1 paramspace english language
en param handoff-string app-b-acd-aa
param max-time-vm-retry 2 paramspace english location flash: param aa-pilot
4000 param second-greeting-time 60 param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
! service app-b-acd param queue-len 15 param aa-hunt1 4500 param
number-of-hunt-grps 2 param queue-manager-debugs 1 ! global
service alternate default !!dial-peer voice 4000 voip service app-b-acd-aa
destination-pattern 4000 session target ipv4:142.102.66.254 incoming
called-number 4000
dtmf-relay h245-alphanumeric codec g711ulaw no vad!dial-peer voice 4001 pots
service app-b-acd-aa incoming called-number 4000
no ephone-hunt 10 longest-idleephone-hunt 10 longest-idle pilot 4500 list 4101,
4102 timeout 10, 10!
On 2 July 2013 04:06, khaled Saholy <khaled_sah...@hotmail.com> wrote:
Hi Hesham,
Can you post the config of B-ACD and ephone-hunt ? Also the output of show
flash: | in au
Regards.
Khaled
Date: Tue, 2 Jul 2013 03:24:10 -0700
From: heshamcentr...@gmail.com
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] B-ACD Problem
Dear Experts,
I have configured B-ACD. I have been configuring that everyday for months.Today
is the first time. when i call the pilot number it says
"You have entered an invalid option , for sales press 1 for customer service
press 2 for dialing by extension please press 3"
What could be the problem?
Thanks,Hesham
_______________________________________________
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_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
