Hello,

You can get that message if the SIP trigger is enabled for SRST but for
some reason the voicemail application isn't.  Login to the CUE via CLI and
check that your SIP trigger is pointing to the voicemail application and
also do a 'show ccn application' to check the status of the voicemail
application.  Guessing from your error, it might not be enabled.

Marty


On Tue, Sep 10, 2013 at 10:27 AM, [email protected] <[email protected]
> wrote:

> Hi,
>
>
> "*I'm sorry*, *we* are currently experiencing system problems and are *unable
> to process your call" *
> Is usually played by UCCX I have never heard it from CUE. Try factory
> reset on CUE just to make sure there is nothing wrong with it.
>
>
>
>
> On Tue, Sep 10, 2013 at 7:54 AM, sanity insanity <
> [email protected]> wrote:
>
>>
>> Hello Guys,
>>
>> Still waiting any update on this ?
>>
>>
>>
>> On Mon, Sep 9, 2013 at 4:22 PM, sanity insanity <
>> [email protected]> wrote:
>>
>>> hi Guys,
>>>
>>>
>>>
>>> In the normal mode when wan is up  I can call into the cue ( on site c
>>> )  through jtapi . However
>>> when the wan link breaks and the when my site c  router and phones fall
>>> into srst and then try placing calls to the cue  using sip dial peer  I
>>> hear the following prompt  - " *I'm sorry*, *we* are currently
>>> experiencing system problems and are *unable to process your call"
>>>
>>>
>>> *
>>> *I have checked everything in the setup and unable to figure out what
>>> the problem is . Has anyone seen this ?
>>>
>>> *
>>> *-MJ
>>> *
>>>
>>
>>
>> _______________________________________________
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
_______________________________________________
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www.ipexpert.com

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