Hello Somphol/Justin,

I have resolved the issue by adding the command "no supplementary-service
sip moved-temporarily".

Thanks a lot Somphol for pointing the document to me.

Thank you Justin for providing me the inputs.

Regards,
Viki









On Thu, Jan 30, 2014 at 6:15 AM, Justin Carney <[email protected]>wrote:

> I concur with Somphol's suggestion and that mtp shouldn't be required.
>
> You stated you can record the voicemail but I don't see the "sdspfarm tag
> 1 BR2-IOS-XCODE" command under telephony-service.  Is your transcoder
> showing its registered with "show sccp" command?  I'm guessing that it is
> registered else you wouldn't be getting to cue using g729 that is coming
> over the wan (maybe the tag command just got lost on the copy/paste of the
> config to the email?).
>
> (Also for the sccp config you're missing the same tag command for the cfb
> and the "conference hardware" command.  You have the sccp ccm pointing to
> the cucm ip after cme, are you trying to register sccp resources to cucm?)
>
> You can run "debug ccsip messages" on cme to ensure you see the dtmf comes
> across the sip trunk from cucm.
>
> Dial peer 3600 for cue lists dtmf-relay sip-notify and just double check
> this is set the same inside cue.
>
> For an alternate test, when you place the same call can you leave a
> message (> 2 sec) and hang up without pressing pound?  Does the mwi come on
> and can the cme phone retrieve the voicemail after entering the pin?  If so
> use the same "debug ccsip messages" cmd to see the expected/normal debug
> output for the dtmf on this working scenario.
>
> Hope this helps...
>
> -Justin
>
> (Sent from my phone, please excuse and/or laugh at any typos.)
> On Jan 29, 2014 5:40 PM, "Somphol Boonjing" <[email protected]> wrote:
>
>>
>> On Thu, Jan 30, 2014 at 8:48 AM, Vignesh Sethuraman <
>> [email protected]> wrote:
>>
>>> Media Termination Point Required (Checked)
>>> MTP Preferred Originating CodecRequired Field: g711ulaw
>>>
>>
>> Hi Vignesh,
>>
>> I think if you can set these two to default settings which is MTP
>> Required [uncheck], and MTP Prefered Codec: <None>, Leave the DTMF
>> Signaling Method to No Preference.   Reset the SIP Trunk.
>>
>> You shouldn't need MTP for this operation.
>>
>> Then, if you really want to experiment with MTP insertion, I think you
>> may find this article interesting -
>> http://www.ucguerrilla.com/2012/12/ccie-v-i-shoulda-checked-that-tip-3-mtp.html
>> .
>>
>> Regards,
>> --Somphol.
>>
>>
>>
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