We also currently have a laptop at Apple for repair. The repair center
charges a flat rate of $329, no matter what the repair entails.
We have a similar deal here, but my understanding is that if the actual
cost of parts exceeds $329, you get charged the difference. Since it was a
hard drive, I didn't get to test the hypothesis. If the repair for a 2
year old laptop is much more than that, there is no point in doing the
repair.
So, I would recommend taking out all third-party items before sending
something in for repair. Ironically, I didn't do this in our case, so I am
kind of expecting to receive the same dreaded letter...
Now I know.
Again, to clarify, they did the repair "this one time." I just got the
stern warning to behave properly in the future.
Bill
