Hello all,
First I would like to thank those that responded and let them know
their input was invaluable.
Secondly, I wanted to let the community know that the problem has been
successfully resolved by Rigaku/MSC, sincere thanks to Vasili Carperos
and Hans Mueller. Please make sure upon purchasing a new micromax007HF
that you receive a shutter board that has 18V instead of 15V on the
safety device part of the board.
Once again RigakuMSC has come through for us and we are very grateful
and happy to be up and running in full swing. We have been extremely
happy with the ability of the setup and the fact that things can be
done at home that were not doable on the RUH instrument.
Sincerely,
Deena
Deena Abells Oren, PhD
Laboratory of Molecular Biophysics
Rockefeller University
1230 York Ave
New York, NY 10021
phone: 212-327-7429
