If its old and out of warrenty, see if you have a local shop that can do it.  
We found the guys in physics here are great with such things (and a lot cheaper 
than official company repair guys).

=====================================
Phoebe A. Rice
Dept. of Biochemistry & Molecular Biology
The University of Chicago
phone 773 834 1723
http://bmb.bsd.uchicago.edu/Faculty_and_Research/01_Faculty/01_Faculty_Alphabetically.php?faculty_id=123
http://www.rsc.org/shop/books/2008/9780854042722.asp


---- Original message ----
>Date: Thu, 12 Jul 2012 21:28:25 -0700
>From: CCP4 bulletin board <[email protected]> (on behalf of aaleshin 
><[email protected]>)
>Subject: Re: [ccp4bb] offtopic: AKTA prime  
>To: [email protected]
>
>     it is not cheap - probably $500
>
>   When we purchased the pump, it was below $300 (a
>   year ago). Replacement took ~4 hours, but you must
>   like doing it. You'll have to disassemble almost
>   entire pump module, so make pictures of each step
>   and mark tubings ends with labels.
>   Alex
>   On Jul 12, 2012, at 6:28 PM, Jacqueline Vitali
>   wrote:
>
>     Yes, it has happened to me more than once.  It is
>     not a good pump.  Acta Prime Plus has a better
>     one.  They still have parts.  Call GE technical
>     support and they will tell you what to do. 
>
>     The part costs some money (it is not cheap -
>     probably $500).  I think the Akta Prime will keep
>     on running as long as you maintain it.  They can
>     come to your lab to do the job for you but I do
>     not know how much it is per hour.  This team is
>     called labcrew and they are very good.
>
>     I would call them and try to arrange with them. 
>
>     Make sure you have your solutions elevated above
>     the pump.  Even though it is a pump you need to
>     help it.  Also do not use viscous solutions with
>     it.  (I do not use glycerol because of the pump). 
>     Finally clean it up with 20% ethanol after each
>     use to avoid mold. 
>
>     On Thu, Jul 12, 2012 at 5:09 PM, Peter Hsu
>     <[email protected]> wrote:
>
>       Hi all,
>
>        We've got an old Akta prime that I think is on
>       the verge of kicking it. Hearing some high
>       pitched sounds coming from the pump when we're
>       running it. Line A seems clogged and makes a
>       thudding noise when we try to do a pump wash
>       through that line. Does anyone have any
>       experience w/fixing one/replacing the pump? Or
>       any idea how much it's going to set us back to
>       get it fixed?
>
>       Sorry for the off topic question/thanks in
>       advance for any thoughts and ideas.
>       Peter

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