Hello all,

On the CF-Talk list there have been many threads asking about web site
hosting companies that offer self-service (create your own domains, data
sources, etc).

Would anyone mind if I posted a list of questions on here, basically a short
survey, asking what kinds of features people would like to see in such a
service?  I'm considering starting such a business and would really
appreciate some input.

Some of the things I think are important to offer are:

Unlimited domains, one flat rate.
200 megs disk space included.
Two servers for each account - one for testing and staging, one for
production (disk space shared across both).
Automated DNS setup for domains, including MX records and aliases.
Unlimited mail accounts (domain) with unlimited users per (imap and pop3).
Maybe offering shared Exchange Server accounts (domain-based).
No charge for ODBC/OLE DB connections - unlimited.
MS SQL Server DBs created on demand - no extra charge for two dbs.
Unlimited FTP accounts to any directories in your area with unlimited users.
Register your own CFX and COM objects.  We would require they be called
using a generic wrapper that we provide.

All controlled fully through a web-based control panel.  SQL Server users
would use Enterprise Manager for DB access.

The pricing model we've thought about would be all of the above is covered
under a flat rate, with the only extra charges being for extra disk space
(200 megs included) and high-bandwidth sites (don't have a cost-point for
bandwidth yet).  Bandwidth would be charged by the monthly aggregated
average of throughput - not by total bytes transferred.  Exchange Server
domain accounts would also be an extra charge.

The drawback would be that customer service would be almost non-existant,
with the exception of server monitoring, etc.. the servers will be up and
running.. you wouldn't get phone support for the first few months at the
least. E-mail support would be available but probably sporadic at times...

Any thoughts?


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