And is it the XPS with the desktop P4? Because I know the newer versions 
have the Pentium M in them and have had an average battery life of 3-4 hours 
in most of the reviews I've read. 

Good luck fighting the good fight, but 10k is a lot to most individuals, but 
not much to Dell. We were a reseller for years and with orders of 10-20 
machines at a time, it was more of a hassle and usually more expensive to 
deal with their people than just to order them up off the website.

Tyler

On 8/5/05, Raymond Camden <[EMAIL PROTECTED]> wrote:
> 
> I should say that the XPS laptop is meant to be a desktop replacement.
> I don't expect high battery life - just more then 45 minutes. The new
> battery is no good.
> 
> I've been on hold now since 8 am. I was transferred, get this, 4 times
> to the wrong queue. So I demanded a manager. He has me on "conference"
> now waiting in the new queue since they have no way to redirect
> directly to someone else.
> 
> On 8/5/05, Jason Lemahieu <[EMAIL PROTECTED]> wrote:
> > Have people noticed this with other DELL laptops? I've been thinking 
> about getting one, but 50 minutes? what the crap
> >
> >
> > >So just an FYI - the battery was NO better than my original battery.
> > >I've now been on hold for 40 minutes w/ Dell because the first
> > >operator mis-sent me to the wrong goddarned queue. If I could return
> > >the laptop, I would, I'm so pissed now. I've spent close to 10k with
> > >Dell in the last few years.
> > >
> > >On 8/4/05, Marlon Moyer <[EMAIL PROTECTED]> wrote:
> > >>


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