I have only seen a few non-Cisco resources about the IPT services. There are quite a few companies that charge for their hardware/software so this arena tends to be pretty sparse, in terms of public documentation.
However, the hardware/software to do tasks you could build yourself, can cost upwards of $25,000. We looked at one appliance and, with the number of phones we have, it would cost us around $50,000 and we are not sure of the on-going cost of software maintenance. (We quickly dropped that option.) The best search terms are: CiscoIPPhone___ Where ___ would be: Menu Text Input Directory Execute (major cool!) Example: CiscoIPPhoneMenu Cisco has quite a few books about this, but I haven't actually read one. You can display images on these phones, but unless you have the color screen, you will have to convert each image into grayscale, capture the binary and convert it to an ASCII string. Yuck. I think the color phones will display 4k-color PNGs, from what I remember. Some other coolness: Each current page you see now actually points to a web site on the Call Manager, by default. You can view what pages the phone browses by going to the individual phone's web site. Each phone gets an IP address. Just type that IP address in a desktop browser. Phones have an "idle URL". The idle delay is configurable. If a phone goes idle, you can tell it to display a different web page. Then, when the user lifts the handset or presses a button, the phone display returns to normal. This would be useful for advertisements or whatever else you want to display. You can even set your idle URL to be the web page of your custom-built service page. You can have a page refresh itself periodically. Hmmm... This looks cool. The PDF says you can send sound files to the phone, but not actually store them on the phone itself. I will definitely need to play around with this feature. If I could only send a fart sound to a phone... ;^) BTW, the CiscoIPPhoneExecute is the XML object that forces a phone to call a web page. You can also use this to play a ringtone that is currently available to the phone. M!ke -----Original Message----- From: William Bowen [mailto:[EMAIL PROTECTED] Sent: Thursday, November 10, 2005 1:29 PM To: CF-Community Subject: Re: IP Telephony Fun We will be moving to IP phones at our new location in a few months. This is very interesting! got any links you can share, that would be a good place to start reading up? I'm not sure what the system is precisely that we're going to use but now it would behoove me to find out. This sounds really cool! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:181358 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
