Citibank: "Thank you for calling Citibank. Please touch tone your 16 digit account number now."
You type: 1234 4567 7894 1234 Citibank: Thank you. Please hold for the next customer service rep. After an 15 minute hold, the rep comes on. "Thank you for calling Citibank. This is Jon. May I have your account number please?" -----Original Message----- From: Ken Ketsdever [mailto:[EMAIL PROTECTED] Sent: Thursday, December 08, 2005 8:18 AM To: CF-Community Subject: RE: Pet Peeves +10 any customer service requiring me to press more than 2 menu options ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:186744 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
