http://www.consumeraffairs.com/news04/2006/03/vonage_fire.html

"A Minnesota homeowner charges VoIP provider Vonage put him on hold
when he called 911 to report his house was on fire. The home was a
total loss."

I don't have Vonage, so don't know how the 911 service works. This
article makes it sound like they take 911 calls to an operator at
Vonage who then calls the real 911. Is that the case?

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