saw the laptop.

Before it reboots it displays an UNMOUNTABLE_BOOT_VOLUME stop error as 
described here:

http://support.microsoft.com/?kbid=297185

The laptop owner denies having played with his cables and probably does not 
know how. He has no idea what a DMA is, even after I tried to explain it to him.

The message does not match the one for a damaged file system. 

Just wondering if any further suggestions will surface. 

thanks
Dana

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