My new cable provider kind of sucks.  The DVR software is stupid (actually
profoundly retarded in places).  But the biggest problem is that the cable
box can't be routed through a secondary device (like my component
auto-switchbox).

(The auto switchbox was/is freakin' magic: four component/digital audio
devices go in and go to a single input on the TV and receiver.  Press
"power" on any one and the unit automatically switches over to it.
Brilliant.)

Also the cable-system remote simply could not be configured to always change
volume with the receiver (there were instructions but they didn't work).  So
to change volume you had to hit "Aux" then change volume and to change
channels you had to hit "Cable" and change channels.  If you accidentally
hit "Volume" without switching it adjusted the TV volume which just screws
everything up.

This threw my finely tuned, one-button home theatre into a mess: I was back
to needing to adjust inputs on the TV and the Receiver every time I wanted
to watch TV.  The kids couldn't do anything without help anymore and I was
back to needing several remotes at hand to do simple things.

Anyway I started looking at my options for remotes.  I had always been drawn
to the Logitech Harmony for its gadget-appeal but my magic switch-box made
it unnecessary.  But with the current situation it started looking better
and better.

So I went down to Best Buy and picked it up (declining, as I did, the
super-special, double-extra warranty option).  I went all-out and got the
newer 880 model with the color screen. 

It uses a special Lithium-Ion battery pack and needs to be charged before
use.  You can't use off-the-shelf batteries which is a little disappointing
(especially considering that Logitech wireless mice are much more versatile
in this area).  So, in short, I had to wait until the next day to actually
play with my new toy.

But once it's charged you're set to go.  The recharging cradle is flat and
idiot proof - the remote only fits in snugly in one way and old-fashioned
gravity provides all the contact required.  It fits very nicely on top of my
TV.

The remote itself is sleek black and chrome with the top dominated by a
large color LCD display.  The middle are features common controls (volume,
channel, etc) and a directional pad.  Finally the bottom area hosts a bank
of common buttons (menu, exit, guide and info), generic DVR/VCR controls
(play, pause, record, etc) and a (smallish) number pad.

The buttons themselves are somewhat small (and perhaps difficult to read for
some people) and a bit difficult to differentiate by feel.  Like most
elongated remotes it's sometimes an issue to complete tasks that require
buttons from both the top and bottom banks as the entire remote is not thumb
accessible without repositioning the hand.

This last is made somewhat more difficult since the remote is all hard,
smooth plastic that tends to slip in the hand.

On the positive side the actually button layouts are logical and easy to
remember.  The remote feels solidly constructed and seems able to take any
normal punishment that might be dealt out.  Although it packs in
significantly more functionality and a sizable screen the remote is actually
smaller overall than most of the remotes it replaces.

The top of the remote features a mini-USB connector.  ALL configuration of
the remote is done online.  ALL of it.  This remote absolutely requires a
Windows or Mac PC with an Internet connection.

The hardest part of setting up the remote is figuring out the model numbers
of your hardware.  For example my TV (a Samsung Flat-Screen HD CRT) comes
with a combined manual for eight different models.  The TV weighs nearly 200
pounds so I didn't want to move it to get at the stickers on the bottom.  I
ended up needing to dig through Samsung support documents and spec sheets to
figure it out.  I actually still don't have it exactly right (my TV doesn't
have Picture-in-Picture but the remote profile has it) but it does work. 

Logitech's online database of gear is IMMENSE and diverse.  They instantly
found a profile for my Avel LinkPlayer 2 (a device from Japan for which the
maker doesn't publish remote codes).  The remote can also control any
IR-capable devices such as lights, environmental controls, audio equipment
and any IR-equipped video game system.

Once you enter your hardware the remote automatically sets up related
"Activities" such as "Watch TV", "Listen to Radio" or "Play XBox 360".  You
can easily just accept the defaults and probably be perfectly happy.  Once
you're done configuring things on the website the new remote "package" is
downloaded to the remote via USB and you're set.

The remote "remembers" where things are so it might confused if you use both
it and change things manually or with another remote.  For example when you
turn on the TV the remote may assume it's on the Component 1 input.  It will
switch to component 2 correctly when needed... unless you switch the input
without it.  Then it gets confused.

However if things get out of synch you only have to press the "help" button
and follow the instructions on the screen.  The remote will ask questions
like "Is the TV on?" or "Is the Receiver on DVD input?"  After a few
questions everything should be back on track.

At this point things just plain work.  Simply, amazingly and without
complaint.

However you might want to get more complex.  If so open up the web
application again and dig a little deeper.  You can set up many common
scenarios with just a few clicks.  For example I want my PVR to stay on all
the time.  I just choose it from the list of my devices, select "power
options" and then "Always on".

You can adjust, add or remove activities as you like and have full control
over the state of your system for any activity.  I combined the default
activities of "Watch TV" and "Watch PVR" into just "Use Cable Box" since in
my case both are the same device.

For any activity you can define which devices are enabled, which inputs are
selected and which devices control common functions (such as volume and
channel-changing).

The LCD screen offers you all the customization that you could want.  There
are eight buttons next to the screen: you can set these to any of the
functions of any of your devices and you can have essentially any number of
screens of options (eight options per screen).

You can also remap any of hard buttons to any device function as well.

You can also set up unknown devices (although I didn't have to) via a
learning remote functionality.  In this mode you define the buttons and
labels with the web application.  Once you download the profile to the
remote it will instruct you how to complete the process itself.

For example it will tell you to "place the remotes with their tops facing
each other" then tell you press "Play" on the other remote.  Once it
finishes this wizard-like process you're configured.

Lastly, and a bit uselessly, you can also download custom graphics and
images to the remote (it has a "slide-show" option which displays images of
your choosing on the LCD screen).  You can also create custom wall-paper and
the like if you wish.

The only minor confusion I had with the remote was constructing an activity
for using the PS2 (since my version lacks the IR part I didn't set it up as
a device).  The simple solution was to add the PS2 as a device.  Even tho'
the remote can't actually control it directly it does configure the audio
and video components for its use.

All told the web application is a little dated (plain-jane HTML with no
modern tricks) but works well.  The worst you can say about it is that it's
a little ugly and plodding but it does work perfectly well enough.

I've been using the Harmony now for several days and haven't once needed to
dog out any of the dedicated remotes.  It does EVERYTHING and does it all
well.  Battery life seems fine (as long as you remember to drop it in the
charger) and while initial set up can be a little frustrating (mostly in
discovering your specific model numbers) it's a one-time affair.

The worst thing you can say about the remote is that it's expensive (the 880
model I got was $199) but it's actually surprisingly inexpensive compared to
luxury models from Sony or Philips (some of which run over $500) and no much
more than many screen-less universal remotes.

Highly recommended.

Jim Davis


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