AOL has been doing it to themselves for years. Their customer service ethics have been the root of this problem way before TimeWarner got in the game. Then when TW took over they were stupid for not allowing their customers access to AOL services for free or close to nothing. Like why would people buy over $70 / month for highspeed internet and AOL... Duh!
AOL sucks! I'm normally, kind and gental folk, but I was on the phone for like 30 minutes trying to cancel a trial service I signed up with "luckily" with a pre-pay credit card... Worst experience ever! There was a mp3 floating around for awhile with this guy attempting to cancel his AOL service... I had the exact same experience and I'm sure some of you did as well. I'm so happy we can cancel our test account with AOL at work and still test email delivery and crap... Casey On 8/2/06, Cameron Childress <[EMAIL PROTECTED]> wrote: > > I think that the root of the problem is that their biz model was > developed by marketing people, not by technology people. Least that's > my impressio as an observer. All short term thinking, and a total > lack of understanding of what the overall tech marketplace is doing. > > -Cameron > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:212354 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
