the reason for this is that the people who "specialize" in cancelling accounts are paid a bonus for every account that calls then does not cancel. Per day. I know this for a fact as that office is here in Albuquerque.
On 8/2/06, Casey Dougall <[EMAIL PROTECTED]> wrote: > > AOL has been doing it to themselves for years. Their customer service > ethics have been the root of this problem way before TimeWarner got in the > game. Then when TW took over they were stupid for not allowing their > customers access to AOL services for free or close to nothing. Like why > would people buy over $70 / month for highspeed internet and AOL... Duh! > > AOL sucks! I'm normally, kind and gental folk, but I was on the phone for > like 30 minutes trying to cancel a trial service I signed up with > "luckily" > with a pre-pay credit card... Worst experience ever! There was a mp3 > floating around for awhile with this guy attempting to cancel his AOL > service... I had the exact same experience and I'm sure some of you did as > well. > > I'm so happy we can cancel our test account with AOL at work and still > test > email delivery and crap... > > Casey > > > On 8/2/06, Cameron Childress <[EMAIL PROTECTED]> wrote: > > > > I think that the root of the problem is that their biz model was > > developed by marketing people, not by technology people. Least that's > > my impressio as an observer. All short term thinking, and a total > > lack of understanding of what the overall tech marketplace is doing. > > > > -Cameron > > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:212369 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
