Depends on whether you plan to have a long term relationship with this client and how your contract is structured. Personally I would explain the situation and how often times bugs are not discovered until this stage of development and that they will be fixed as part of the project quote or no additional charge.
Usually a client gets pissy when they think something is going to cost them money. Duane -----Original Message----- From: loathe [mailto:[EMAIL PROTECTED] Sent: Tuesday, October 17, 2006 6:15 PM To: CF-Community Subject: Advice needed So we had a release. Then the client found problems during acceptance testing. One of the owners came and said fix it and email in the changes The other said don't change anything. Both were pretty pissy about the whole thing. Now, from my perspective, problems SHOULD be encountered during testing and fixed, but these guys are getting all worked up over nothing. How would you deal with this? I mean, I am kind of upset at the way I was dealt with, and think that they are expecting too much. No application is perfect, and this one is far better than the way we received it. I guess I'm just pissed off. Should I say something or just suck it up? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:217738 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
