Seems pretty middle of the road, for me.  Had some a helluva lot worse,
some much better.

Whoever said the bit about Dells "Direct" number? +1
Same goes for gateway.  Totally.

It's all about the benjammins. (or a crap shot) ;-)

Of course, I'm like "The Office"-- it's all about quality.
It's why I try so hard.
=]E

On 2/16/07, Dana <[EMAIL PROTECTED]> wrote:
> Paul
>
> The chat log does NOT seem fine. Look at the questions. Look at the
> answers not answering the questions. Tech support is about answering
> the question.
>
> Oh and yes, I have done phone support. About five years, at levels
> from AOL to how to write a microscope driver for image processing
> software.
>
> Dana
>
> On 2/16/07, Paul Ihrig <[EMAIL PROTECTED]> wrote:
> > bruce.
> > you ever work for a tech phone support line?
> > i have.. very long days.
> > after customer 20 of the day you start to fade out a bit.
> >
> > may not because they are Indian.
> > but perhaps they are bored, tired, sick or frustrated.
> >
> > chat log seems fine.
> > who cares if you void contract.
> > its just a dell dude.

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