A few weeks ago, I had to change my cell phone number (for those of you
following my previous thread, yes it was because I was being harassed by my
ex-husband).

So, the nice lady at Sprint walks me through changing my phone number and
voila! Everything is peachy.

That is until I get the bill.

Activation Fees  $34.99  For new Phone number
Cancellation Charges. $300
Taxes on Cancellation Carges $15.19.

For what?? Did they tell me about any of these charges?  No.... Did I change
anything on my wireless plan besides the phone number??  Noo...

So, I called Customer Service and they very nicely take all of it off.
Which leads me to wonder....

Do the wireless phone companies just throw all these charges on the bill
when something changes even though they aren't applicable, hoping that a
certain percentage of people won't look at the bill closely and will just
pay it?  Obviously I didn't cancel or activate anything,  I just changed the
phone number (btw, I looked at the web site, very carefully and there was
information on changing your phone number and nowhere was there any
indications that changing your phone number changed your plan.)




++++++++++++++++++++++++++++++++++++++++++++
Sandra Clark
Macromedia Certified Advanced Coldfusion 5.0 Developer
Shayna Productions
http://www.shayna.com
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>




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