welp... I just heard from someone who speaks English. They were wondering about the Better Business Bureau complaint ;) After eight months of patty-cake with canned email responses, BBB got someoen with the authority to fix things to call me.
It seems that when the first card they sent did not reach me, they cancelled it, but did not do it right. So my payments were going to one account and the other one wasn't getting activated (AND was dinging my credit by showing as past-due) because the payments weren't getting posted to it. They probably do specialize in subprime - there was a largish activation fee I hadn't paid attention to, which is how you can be past due on a card you haven't received yet.... All in all not reassuring for the future, but hell, it will make an emergency backup I guess. On 9/27/07, Ben Doom <[EMAIL PROTECTED]> wrote: > No. Household Bank is a fairly large credit card backer/provider (and, > later, loans including a buyout of Beneficial) who was bought by HSBC in > order for the parent company to gain entry into the US CC market. They > specialize in Sub-prime cards. Household was all American support. > HSBC offshored a lot of it, though. > > How do I know? My Dad, after quitting his professorship, worked for > Renaissance Bank Card Services, who was bought by Household. He trained > customer service and collections for both in London, KY. Now, he helps > train Indian and Phillipino trainers, including trying to make them more > comprehensible to Americans. > > --BenD > > Dana wrote: > > it is. Though I don't think it's actually a bank. It seems to mostly > > be an offshore customer service company that generates > > incomprehensible but apparently irrelevant responses to email. > > > > I have been trying to activate a card I (regrettably) signed up for in > > *February.* Since February. Silly me. > > > > ::mumble:: > > > > On 9/27/07, William Bowen <[EMAIL PROTECTED]> wrote: > >> is that a small branch > >> a subsidiary bank > >> of HSBC? > >> > >>> don't you do it no > >>> you'll regret > >>> ever signing up > >> > >> -- > >> will > >> > >> "If my life weren't funny, it would just be true; > >> and that would just be unacceptable." > >> - Carrie Fisher > >> > >> > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Download the latest ColdFusion 8 utilities including Report Builder, plug-ins for Eclipse and Dreamweaver updates. http;//www.adobe.com/cfusion/entitlement/index.cfm?e=labs%5adobecf8%5Fbeta Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:243347 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
