Glad yours worked out in the end.  I'm still waiting on mine.  Keep
your fingers crossed for me :)


On 12/7/07, Dave l <[EMAIL PROTECTED]> wrote:
> ok to to a quick rehash:
>
> bought ipod few years ago and bought what I was told a replacement warranty, 
> which ended up being so.
>
> Took ipod in to BB, they said it would be back in 2 weeks. My sheet they gave 
> me gave the date as 11/26 for it to be back. On 11/30 I hadn't heard from 
> them so I called them and they looked it up and saw that it hadn't even been 
> looked at yet. Got on with a manager and told him it wasnt acceptable and 
> told him about his employee lying about the warranty to get a sale and he 
> said he would order the ipod back to the store and when it returned they 
> would give me a new one.
>
> The called me on monday and said it was on the truck and on its way back and 
> would be in no later that friday(today). I called tonight and of course it 
> hadn't came in yet so I ask the lady "why do I need to wait for you to get it 
> back to do an exchange after all it is in your possession not mine & she said 
> she didn't know but would ask. She comes back and says well we don't need to 
> wait but it just makes it easier for us to deal with but you can come down 
> right now and bring whatever you still have that came with it and we'll trade 
> you out.
>
> So I go in and after a bit they tell me to go to the display and get the one 
> i want. So I do that and come back and it turns out that I paid $299 for it 
> and $50 for the warranty and since they couldn't give me money back on the 
> warranty they gave me a new one.
>
> So either way around 3 weeks later I got a new one (had a 30gb video and got 
> an 80gb video) with a new 3 year warranty. So I can't say it was a horror 
> story and relieved for it to be over.
>
>
>
>
>
> 

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