Have you tried to contact the old webmaster? As in actually gotten a phone number and physically called? Have you opened a ticket with yahoo with the below info? Escalated it at yahoo as far as you can?
Why is the domain down? Did his account expire? are there files there? the owner never got FTP info from the old wm? The yahoo id might just be his email address. What is the wm's email addy? After all that, I don't really know other than a personal visit to the old wm's physical address with a couple of big goombas .... On Wed, Jun 17, 2009 at 10:26 AM, Matthew Smith <[email protected]>wrote: > > I have just taken on a new client that has been unable to contact his old > webmaster. The site has been down for a couple of weeks with no response. > > The site is being hosted by yahoo small business. The webmaster set up the > account using his own payment information. The client is listed as the > administrative contact for the domain, which is registered with yahoo as > well. > > When I spoke to yahoo they said we needed two pieces of information, like > the birth date of the account holder, yahoo id for the account, etc. I do > not know if we will be able to get either. > > I can probably get the domain name and point it to a new host. I do not > know how I will access the site to get the files to move. I would really > rather not build a whole new site because of the time involved. > > What are our options? > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Want to reach the ColdFusion community with something they want? Let them know on the House of Fusion mailing lists Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:298565 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
