Are you the one in the commercial??

-----Original Message-----
From: Jacob [mailto:[email protected]] 
Sent: Wednesday, March 10, 2010 10:30 AM
To: cf-community
Subject: RE: Customer Service letter: "The Unfortunate Case of the Mistaken
Email Address"


Hmm.. then I guess my wife is a fraud...LOL (Meet on Match Feb 2004...
Married Jun 2007) ;-)

-----Original Message-----
From: LRS Scout [mailto:[email protected]] 
Sent: Wednesday, March 10, 2010 4:51 AM
To: cf-community
Subject: RE: Customer Service letter: "The Unfortunate Case of the Mistaken
Email Address"


I wouldn't hold my breath.  Dating sites are mainly known frauds (Yahoo,
Match and others have been sued for it).

They don't have a contact form on purpose and make it difficult and
sometimes impossible to un-register.

-----Original Message-----
From: C. Hatton Humphrey [mailto:[email protected]] 
Sent: Wednesday, March 10, 2010 7:11 AM
To: cf-community
Subject: Customer Service letter: "The Unfortunate Case of the Mistaken
Email Address"


I had to send this in via the "Suggestions" page on a "social
networking" site called My Yearbook (dot com) - it's more of a meat
factory dating site but that's beyond the point.  I wanted to share
with the group for three reasons... I wanted to share my rant,
hopefully give everyone a chuckle and find out how often this happens.

Oh, and the historical archiving doesn't hurt as well.

Cheers!
Hatton


I have a very common email address - so common that I get other
people's emails all the time.

I've gotten home listings, pleas for help, meeting invitations,
airline reservation notices, ranting angry customer service complaints
and in one case, a "Dear John" letter.

Rarely I will have someone sign up for a service and enter my email
instead of theirs.  I'm not 100% certain why, but this does happen
occasionally.

This is the case now.  Someone has signed up with the first name of
Cody using the email address "[email protected]".

Put simply, I'm not Cody and I never signed up for your service.

The reason I send this message via the suggestion box and not through
some other form is because I do actually have two suggestions:

1. In your emails there is no clear way to say, "Hey, I'm not Cody!"
If you allow members to sign up, suggest or invite other members you
also need to provide a way for those poor unfortunates to stop getting
"Someone clicked Yes on you," messages.

2. Besides the suggestion box, there is no clear way to contact you.
Whether for media contacts or situations like mine, making a line of
communication easier is always a good thing - especially for a site
that touts itself as a social network!

Thank you for your time - I would ask that you assist me in removing
myself from the emails while at the same time letting "Cody" know that
their email address is screwed up.  Adding a Contact Us page is
completely up to you.

Until Later!
C. Hatton Humphrey
[email protected]
http://www.eastcoastconservative.com







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