I don't know how it works in T&T but in the US if you have a signed contract then they must pay what ever the contract specifies.
Take 'em to court if you have to. On Mon, Feb 14, 2011 at 10:53 AM, Vivec <[email protected]> wrote: > > So I did a site for a client. > Put it up as a demo in March last year. Two months later in May they finally > reviewed it and said that , although they had approved the design, they > didn't like it and wanted to go in a new direction. > > So that totally threw off our internal schedules etc. But we developed the > new design, showed it to them...went ahead and updated the content to fit > the new design etc. > > It took longer than it should have. But in November we put the site with the > new design and content Live. > > Now in January when we present an invoice, the client says that they aren't > paying. Because they still are not happy with the design, and it took so > long to do. They are moving to a new developer. > > Now the site is still live on my servers, and I'm trying to negotiate the > situation via email but they aren't responding. I've given them two weeks to > respond. > > Do I serve notice that the site will be removed from our servers in 5 days? > > Or should I adhere to the school of thought that the Customer is always > right, and be as accommodating as possible. Maybe we can work together in > the future, shake hands and move on? > > The thing is I really needed the darn payment so that pressure is definitely > coloring the way I look at the situation. I budgeted for that payment coming > in for January. > And I personally do not think that they have a right to refuse to pay a cent > on the final amount; In addition to getting to keep their site up during the > period of time another developer creates something new for them. It's win > win for them, and lose lose for me and everyone else that worked on the job. > > To complicate matters we host another site for them as well. Do I take that > one down on Friday too? Is that a totally different issue? > > How have you all dealt with these situations. > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:334395 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-community/unsubscribe.cfm
