> So they made a "Documentary" explaining that you are not an idiot
> if you put hot coffee between your legs in a moving car and take off
> the lid? OK, I think I'll pass.

I've heard about this case for years along with everyone else since it
has been the poster child for frivolous lawsuits for ages.  I fell
solidly into the "wow she was dumb" category as well.  I decided to
give the show a watch based on this thread and here's the rundown:

1) Jury found the lady 20% responsible and McD's 80% responsible
primarily because they had 700 prior complaints about burns from their
coffee.  Old lady was asking for them to slightly lower the "holding"
temperature (which they did, down to 170 from 180) and to adjust the
design of the lid so it would stay on the cup better (she was
apparently trying to open the little flap to put in creamer when the
lid slipped off and the cup tipped over toward her), and for them to
cover her medical expenses related to skin grafts and such that were
needed.  They show pictures of the damage to her legs, and my goodness
whatever burns you're imagining the photos are far worse.  Jury
awarded the large punitive damages because McDonalds had essentially
ignored hundreds of prior complaints and wasn't doing anything about
it.  Judge later reduced the damages.

2) Show continues on to talk about tort reform in general and how Carl
Rove and George Bush pushed it in TX to put damage caps in place to
protect businesses from tort lawsuits.  They make a claim that a huge
"smear" campaign was run against frivolous lawsuits by so-called
citizens groups which were actually nearly all fronts for business
lobbying groups.

3) They talk about the US Chamber of Commerce and their campaigns
across the country to pass tort reform legislation (also using
so-called citizen groups to front political ads) and similar tactics
to get judges elected who will side with businesses on tort cases.
They bring up the case of a family who was pregnant with twins and a
doctor who handled parts of the pregnancy and emergency c-section
improperly which led to one of the children being born with severe
brain damage which will require care and supervision for the rest of
his life.  Jury trial awarded $5.6 million in damages to cover ongoing
medical care, but State law (sponsored by tort reformers) capped the
damages at just above $1 million which had to cover attorney and court
fees in addition to medical care (ongoing care had been estimated at
$6 million which is why the jury made the initial award).

4) Moving on, next up are mandatory arbitration clauses that companies
are using to "force" people to waive their rights to a jury trial.
They cite the case of a woman who worked for Halliburton and went to
Iraq who was subsequently gang-raped by her co-workers after being
forced to live in housing with 400 men (she had been promised housing
in a trailer with another woman; repeated complaints to HR and
requests to be moved were ignored by her employer prior to the
incident).  After the incident company security effectively held her
captive in a shipping container until she was able to get a phone from
a sympathetic guard and make some calls; the US State Dept sent in
agents to extract her.  At the time of filming she was still fighting
to get the case in court because of a mandatory binding arbitration
clause in her employment contract.  They talk about how banks, credit
cards companies, cell carriers, etc. slip these in after the contract
is signed so customers can't sue them later.


Essentially the whole film is an overview of tort reform over the last
decade or so and how it's eroding people's rights to sue businesses
that hurt them through neglect or indifference.  It asserts that
punitive damages in tort cases are the only way to get the attention
of big companies and force them to act to improve their products or
policies.  Big companies, through lobbying groups, have spend hundreds
of millions of dollars in campaign contributions and advertising to
change public opinion about tort cases and elect judges who will side
with businesses, and to promote practices such as arbitration which
limit access to civil court in the first place.

In conclusion the film asks viewers to be careful with big companies,
reject mandatory arbitration clauses in contracts, and to pay
attention to the agendas of the organizations who sponsor political
ads; essentially to be a well-informed citizen and to stand up for
your rights.

Overall, the "hot coffee" case is used as the entry point, but the
film covers a lot more ground than I was expecting going in.
Interesting stuff and a lot to consider.


-Justin

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