> What gets me is the lead story is wrong so I'm skeptical about
> all of it.  McDonald's never changed the temperature of there
> coffee and most places, Starbucks, Dunkin Donuts, Burger King
> etc still serve coffee at that temperature.

Assuming McDonadl's didn't change their holding temperature down 10
degrees after the lawsuit (I don't have a copy of their policies so I
can't say who's right), it's a minor point in the film (a footnote at
the end, essentially) so I'm not sure that negates the whole film.
I'd be curious as to their source for that information if it's in
dispute though.  They want us to be informed citizens, and it's fair
to want to be informed as to the sources used in the film itself, I'd
say.

> Bottom line, how could she do that and expect different results?

The jury did find her partially responsible, and remember this was an
accident, not as though she intentionally poured it all over herself
to see what would happen.  There have been further lawsuits against
McDonald's and others over the same issue as recent as 2012 (one case
involved an employee serving the hot coffee to a four year-old girl
where the lid popped off and spilled on her when she took it causing
second-degree burns (apparently handing hot coffee to children is
against company policy which is the basis for that lawsuit, e.g.
negligence on the part of their employee by not following policies).
Are these more recent lawsuits frivolous?  Perhaps, I don't have all
the facts of the case so I can't say, but the fact that companies are
still serving a product at dangerous temperatures and people are still
hurting themselves with it 15 years later should be cause for some
concern.

> Main point, if she pulled down her sweat pants the burns would have been 
> minor.

Can you react that fast?  Could a 79 year-old woman?

"...the Director of Tampa General Hospital's Burn Unit says that's hot
enough to cause a third-degree burn if you spill it on you. Doctor
David Smith says, “There's a time - temperature relationship. The
hotter the temperature, the much shorter the time. At 150 maybe 160
degrees, it takes less than one second to have a second or third
degree burn."

At 180 degrees the burns would set in even faster, and we're already
talking "less than a second" at temperatures lower than that.  Granted
it would take a couple of seconds to soak into the sweatpants to get
to the skin, but whether she removed the sweatpants within 10 seconds
or 90 seconds is probably immaterial since the damage would have
already been done (expert testimony in the case estimated 2-7 seconds
for full-thickness burns at that temperature given the circumstances
involved).  I know my grandmothers wouldn't have been able to act that
quickly at that age even while not in pain.  From the sidelines it's
easy to say "if they had done this one small thing everything would
have been peachy" but put in the situation itself there sometimes
isn't really time to think everything through and determine a
mitigating course of action.  This is why pilots and soldiers and
firefighters constantly train, so their reactions become engrained and
they don't have to think about what they're doing, it just becomes a
reaction.  People don't train for spilling scalding hot liquids on
themselves so in the couple of seconds it took for the burns to set in
there wasn't time to think about the situation and consider options.


Regardless of this case, I believe the main idea behind the film is
one that deserves consideration.  Has the civil court system been
abused in some cases?  Undoubtedly (search for Randy Cassingham's
"This is True" newsletter for tons of examples).  The question to ask
is should we give up our rights to seek redress from those who harm us
because a relatively few people may have abused that system at some
point?  (speaking in general terms, not implying that this case or any
they mentioned are frivolous or not).  Should we be allowed to sign
away our rights through sneaky arbitration clauses that most people
don't understand and aren't aware of that get bolted on to contracts
after they are signed?  Is stability for big companies more important
than protecting consumers from harm?  These are the kinds of questions
implied by "Hot Coffee" which are interesting to consider.


-Justi

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