Have to run... but YES - a well-done focus group can be invaluable. But it has to be well-done.
(As aside, don't make jokes behind the mirror. We once ran one and the question "What words would not describe this site" was asked to the group. I whispered "vagina" to the guy next to me... he laughed so hard that the entire group spent the rest of the session glancing nervously at the mirror...) Jim Davis > -----Original Message----- > From: Candace Cottrell [mailto:[EMAIL PROTECTED] > Sent: Friday, August 01, 2003 10:48 AM > To: CF-Community > Subject: Focus Groups > > Has anyone ever conducted or hired someone for a focus group for their > intranet or website? > Did you find it helpful in determining issues with usability and > functionality? > > I'm trying to think of things that I'd want to find out from this and > came up with: > > What problems with navigation and organization exist? > > How people feel about the overall design? > > What things would make them like the site more? > > What would make them use it more often? > > What problems in experience do our users have? > > > Can anyone else thing of some questions or items I should be looking to > discover? > > Candace K. Cottrell, Web Developer > The Children's Medical Center > One Children's Plaza > Dayton, OH 45404 > 937-641-4293 > http://www.childrensdayton.org > > > [EMAIL PROTECTED] > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=5 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=5 This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. http://www.cfhosting.com Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
